Awards
- Nominated for Aaron Wildavsky Enduring Contribution Award 2001
Overview
In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and the public sectors. One new approach is the organizational report card, which compares the performance of organizations such as public schools, colleges, hospitals, and HMOs. This book offers the first comprehensive study of such instruments. It discusses the circumstances under which they are desirable alternatives to other policy instruments, such as regulation; how they should be designed; who is likely to use them and for what purpose; and what role, if any, government should have in their creation. Informed by cases drawn from education, health, and other policy areas, this book develops a conceptual framework for analyzing these issues. It explores the tradeoffs in measuring performance, the methods of communicating results effectively to mass and elite audiences, and the ways in which organizations respond to the data gathered.
Full Product Details
Author: William T. Gormley, Jr. ,
David L. Weimer ,
William T. Gormley Jr (Professor of Government and Public Policy, Georgetown University, USA)
Publisher: Harvard University Press
Imprint: Harvard University Press
Dimensions:
Width: 15.60cm
, Height: 2.70cm
, Length: 23.50cm
Weight: 0.553kg
ISBN: 9780674643505
ISBN 10: 067464350
Pages: 288
Publication Date: 01 March 1999
Audience:
College/higher education
,
Professional and scholarly
,
Undergraduate
,
Postgraduate, Research & Scholarly
Format: Hardback
Publisher's Status: Active
Availability: Out of stock
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.
Reviews
Political scientists Gormley and Weimer offer an insightful and well-written account of an increasingly popular policy tool they refer to as the 'organizational report card.' As they conceive it, the 'organizational report card' is a policy instrument that enhances accountability by providing performance measurements of public and private sector organizations. After elaborating the rationale and history of organizational report cards, the authors consider the methodological challenges associated with designing such instruments...This thoughtful book will be of special value to those interested in policy studies and public administration. Highly recommended for graduate students and faculty as well as practitioners/professionals. -- G. L. Malecha Choice
Author Information
William T. Gormley, Jr., is Professor of Government and Public Policy, Georgetown University. David L. Weimer is Professor of Public Policy and Political Science, University of Rochester.
