Overview

In this text, the context and process of globalization are understood as a complex web of increasingly deepening inter-relationships among countries, organizations, social groups, and individuals. Information and communication technologies (ICTs) are seen as a vital part of the globalization agenda. As technology becomes more pervasive and capable, there is a danger that the debate will remain anchored on techno-centric issues such as what to use the technology for, or how to make it work. This text provides rich insights on how global technology in action must be considered in view of local expectations and constraints. This is particularly relevant in the current discourse relating technology to development - the theme permeating most of the works included in this volume. Research reported in this book achieves a number of important objectives. It illustrates local ICT utilization and policy development contexts that are not as frequently examined as North American and Western European corporate contexts. Empirical research reported in this volume has been conducted in the following national, regional and local contexts: Australia (including aboriginal communities), Brazil, China, Ecuador, Egypt, India, Ireland, Jordan, Korea, Malaysia, Maldives, Mozambique, New Zealand, Peru, Portugal, Russia, Scandinavia, Spain, South Africa, UK and USA. This book exemplifies the role of social theory in approaching ICT utilization challenges in a globalization context. The debates raised on implementation, policy, organizations and organizing, and social dynamics, increase our awareness of the diversity of perspectives we need to delve into when framing the role of ICTs in the globalization agenda. The equal representation of managerial and non-managerial decision making contexts alerts us to the fact that ICTs should not be considered only as a corporate wealth creation prerogative. This book contains the selected proceedings of the Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, sponsored by the International Federation for Information Processing (IFIP) and held in Athens, Greece in 2003.

Full Product Details

Author:   Mikko Korpela ,  Ramiro Montealegre ,  Angeliki Poulymenakou
Publisher:   Springer-Verlag New York Inc.
Imprint:   Springer-Verlag New York Inc.
Edition:   2003 ed.
Volume:   126
Dimensions:   Width: 15.50cm , Height: 2.60cm , Length: 23.50cm
Weight:   1.880kg
ISBN:  

9781402074882

ISBN 10:   1402074883
Pages:   466
Publication Date:   31 May 2003
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Undergraduate
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Acknowledgements. Conference Chairs. Program Committee. Additional Reviewers. 1. Perspectives and Challenges of Organizational Information Systems in the Context of Globalization; M. Korpela, R. Montealegre, A. Poulymenakou. Part 1: Work Practices and Their Transformation. 2. ICTs Supporting Targetmania: How the UK Health Sector is Trying to Modernise; K McGrath. 3. Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique; E. Mosse, S. Sahay. 4. Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact; J. Pors, J. Simonsen. 5. CRM in Call Centres: The Logic of Practice; H. Richardson. 6. Back to Basics: Sharing Goals and Developing Trust in Global Virtual Teams; R. Tucker, N. Panteli. Part 2: Organizations, Corporations and Institutions. 7. Have You Got Anything to Declare? Neo-Colonialism, Information Systems, and the Imposition of Customs and Duties in a Third World Country; M. Adam, M. Myers. 8. Innovation Theories in Retrospect: The Case of Electronic Commerce Adoption in Small Business in New Zealand; N.A. Al-Qirim. 9. Organizational and National Issues of an ERP Implementation in a Portuguese Company; J. Esteves, J. Pastor, J. Carvalho. 10. ICTs and Organizational Control Across Cultures: The Case of a UK Multinational Operating in China; Wei Liu, C. Westrup. 11. On the Implementation of an Information System in the Mozambican Context: The EDM Case; E. Macome. 12. Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China; G. Pan, Shan Pan, Xin-Xin Chen, D. Flynn. Part 3: ICT Industries and Systems Development. 13. The Process of Offshore Software Development: Preliminary Studies of UK Companies in Malaysia; A. Aman, B. Nicholson. 14. China Telecommunications Transformation in Globalization Context: A Structuration Perspective; Ping Gao, K. Lyytinen. 15. Factors Influencing Ireland's Software Industry: Lessons for Economic Development through IT; C. Heavin, B. Fitzerald, E. Trauth. 16. Russian High-Speed Software Development: Overcoming the Challenges of Globalization; J. Pries-Heje, R. Baskerville, G. Hansen. 17. Institutional Structures and Participation: Comparative Case Studies from India; S.K. Puri, S. Sahay. Part 4: Societal Dynamics. 18. Social Exclusion and Information Systems in Community Healthcare; T. Cornford, E. Klecun-Dabrowska. 19. Knowledge, NGOs and Networks: Applying Epistemology to the Work of Development; J. Johnstone. 20. Less Cyber, More Café: Design Implications for Easing the Digital Divide with Locally Social Cyber Cafés; T. Salvador, J. Sherry, A. Urrutia. 21. Can E-Marketplaces Bridge the Digital Divide? C. Standing, I. Sims, R. Stockdale, A. Wassenaar. 22. The Footprint of Regulation: How Information Systems are Affecting the Sources of Control in a Global Economy; P. Tsiavos, I. Hosein, E. Whitley. Part 5: Cultural, Philosophical and Policy Issues. 23. The Link Between ICT and Economic Growth in the Discourse of Development; C. Avgerou. 24. Good Governance and Development Aid: Risks and Challenges of E-Government in Jordan; C. Ciborr

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