Overview

A “handbook” for communicating in the work environment   Assuming a unique perspective for an organizational communication text, this book focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments.   This “survival guide for employees” centers on understanding how and why managers communicate the way they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. This text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students become more effective communicators in today's workforce.   Learning Goals Upon completingthis book, readers will be able to: Communicate effectively with managers and peers Understand how and why managers communicate the way they do Differentiate between good and poor communication skills

Full Product Details

Author:   Virginia Richmond ,  James McCroskey ,  Larry Powell
Publisher:   Pearson Education (US)
Imprint:   Pearson
Edition:   5th edition
Dimensions:   Width: 10.00cm , Height: 10.00cm , Length: 10.00cm
Weight:   0.100kg
ISBN:  

9780205060344

ISBN 10:   020506034
Pages:   224
Publication Date:   14 August 2012
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   9780205911929
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

In This Section: 1. Brief Table of Contents 2. Full Table of Contents 1. Brief Table of Contents Chapter 1: The Nature of Organizations Chapter 2: The Nature of Communication in Organizations Chapter 3: Nonverbal Behavior and Communication Chapter 4: Administration, Supervision, and Communication Chapter 5: Barriers to Effective Communication Chapter 6: Personality, Temperament, and Communication Traits Chapter 7: Organizational Orientations and Communication Traits Chapter 8: Perceptions of People in Organizations Chapter 9: Approaches to Management Chapter 10: Power and Status Chapter 11: Organizational Culture Chapter 12: Communication and Change Chapter 13: Disagreement, Conflict, and Groupthink Chapter 14: Effective Supervisory and Subordinate Relationships Chapter 15: Discrimination and Pseudodiscrimination Chapter 16: When All Else Fails...Get Out 2. Full Table of Contents Chapter 1: The Nature of Organizations Types of Organizations Common Characteristics of Organizations Organizational Environments Preliminary Principles for Peons Viewing Organizations Chapter 2: The Nature of Communication in Organizations Myths and Misconceptions about Communication in Organizations Organizational Communication Defined Components of Communication Functions of Communication in Organizations Organizational Communication Networks Formal Communication Flow and Impact Chapter 3: Nonverbal Behavior and Communication Significance of Nonverbal Communication in Organizations Functions of Nonverbal Messages Categories of Nonverbal Messages Immediacy and Organizational Communication Chapter 4: Administration, Supervision, and Communication Supervisors' Duties: Subordinates' Views Why Aren't Managers Doing Their Jobs? To Supervise or to Administer? That Is the Question What Kind of Manager Do You Have? Chapter 5: Barriers to Effective Communication Climate Control Status Communication Overload Defensiveness Chapter 6: Personality, Temperament, and Communication Traits Personality and Temperament Temperament/Personality and Communication Communication Traits Sociocommunicative Orientations and Styles Chapter 7: Organizational Orientations and Communication Traits Organizational Orientations Personality Types Organizational Orientations and Temperament Organizational Orientations, Temperament, and Communication Traits Organizational Orientations, Temperament, and Organizational Outcomes Chapter 8: Perceptions of People in Organizations Source Credibility Interpersonal Attractiveness Homophily Chapter 9: Approaches to Management Early Orientations Leadership Approaches The Ideal Leader? Management Communication Styles and Decision Making Decision Making and Communication Why Managers Select One MCS over Another Identifying the MCS Chapter 10: Power and Status Nature of Status Status Symbols Communication and Status Power From the Peon's Perspective Chapter 11: Organizational Culture Defining Culture Culture and Communication Cultural Technology Organizations and Cultures Ethnocentrism Chapter 12: Communication and Change Why People Resist Change in Organizations Informal Communication Network Roles Innovativeness: The Willingness to Adopt Introducing Change Six Conditions Necessary for Successful Change Chapter 13: Disagreement, Conflict, and Groupthink Disagreement and Conflict Tolerance for Disagreement Conflict Prevention Conflict Management Groupthink: Too Much Agreement for the Good of the Organization Chapter 14: Effective Supervisory and Subordinate Relationships

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