Overview

Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of organizational behaviour. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new edition provides students with a fun, hands-on introduction.

Full Product Details

Author:   Christopher P. Neck ,  Jeffery D. Houghton ,  Emma L. Murray
Publisher:   SAGE Publications Inc
Imprint:   SAGE Publications Inc
Edition:   2nd Revised edition
Weight:   1.240kg
ISBN:  

9781544371993

ISBN 10:   1544371993
Publication Date:   13 February 2019
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Mixed media product
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Preface Acknowledgments About the Authors PART I: INTRODUCTION CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS What Is Organizational Behavior and Why Is It Important? Managing Human Capital Behavioral Science Disciplines That Contribute to OB A Critical-Thinking Approach to OB OB Challenges and Opportunities Three Levels of Analysis in OB Positive OB and High-Involvement Management PART II: INDIVIDUAL PROCESSES CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES Diversity in OB The Importance of Individual Differences Nature versus Nurture Myers-Briggs Type Indicator The Big Five Model Other Personality Attributes CHAPTER 3: PERCEPTION AND LEARNING Perception: Interpreting Our Environment Common Perceptual Distortions Common Attribution Errors Learning Processes: Behavioral Theory Learning Processes: The Cognitive View CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS Emotions in Organizational Behavior Emotions in the Workplace Attitudes and Behavior Common Workplace Attitudes Stress in the Workplace Stress-Related Outcomes and Wellness CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES The Motivation Process Needs Theories Goal-Setting Theory Equity Theory Expectancy Theory CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS Intrinsic Motivation Types of Extrinsic Rewards Motivation through Job Design Psychological Empowerment Nontraditional Work Schedules PART III: TEAMS AND TEAMWORK CHAPTER 7: TEAMS The Difference between Teams and Groups A Model of Team Effectiveness: Processes and Outcomes Types of Teams A Model of Team Effectiveness: Context and Composition Team Decision Making CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION Decision Making and Problem Solving Decision Making in the Real World Creativity and Innovation in Individuals, Teams, and Organizations A Three-Component Model of Creativity Creative Potential versus Practiced Creativity The Innovation Process and Types of Innovation Types of Innovation in Organizations CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS Ethics in Organizations Ethical Decision Making Ethical Leadership and Followership Social Responsibility Building Ethical and Socially Responsible Organizations CHAPTER 10: EFFECTIVE COMMUNICATION The Role of Effective Communication in Influencing Others Types of Communication Channels Barriers to Communication Communicating in Organizations Cross-Cultural Communication CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION Trust in Organizations Conflict in Teams and Organizations Conflict Management Strategies Negotiation and Dispute Resolution Bargaining Approaches PART IV: LEADERSHIP AND INFLUENCE PROCESSES CHAPTER 12: LEADERSHIP PERSPECTIVES What Is Leadership? Formal and Informal Leadership Basic Leadership Types Early Leadership Perspectives Contemporary Leadership Perspectives Power-Distributing Leadership Perspectives Values-Based Leadership Perspectives Cross-Cultural Leadership Leadership and Gender CHAPTER 13: INFLUENCE, POWER, AND POLITICS Power: Definition and Overview Basic Sources of Power Using Power: Tactics for Influencing Others Consequences of Influence Tactics Organizational Politics Four Different Types of Organizational Politics PART V: ORGANIZATIONAL CONTEXT CHAPTER 14: ORGANIZATIONS AND CULTURE What Is Organizational Culture? Artifacts of Organizational Culture Functions of Organizational Culture Types of Organizational Cultures Adapting Organizational Practices across Cultures International Assignments and Career Development Shaping Organizational Culture CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE The Change Process Forces for Change Resistance to Change Organizational Structure Organizational Development Glossary Notes Name Index Subject Index

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Author Information

Dr. Christopher P. Neck is an associate professor of management at Arizona State University, where he held the title University Master Teacher. From 1994 to 2009, he was part of the Pamplin College of Business faculty at Virginia Tech. He received his PhD in management from Arizona State University and his MBA from Louisiana State University. Neck is author or coauthor of 22 books, including Self-Leadership: The Definitive Guide to Personal Excellence (2017, Sage; 2nd ed., 2019); Get a Kick Out of Life: Expect the Best of Your Body, Mind, and Soul at Any Age (2017, Clovercroft); Fit to Lead: The Proven 8-Week Solution for Shaping Up Your Body, Your Mind, and Your Career (2004, St. Martin's Press; 2012, Carpenter's Sons); Mastering Self-Leadership: Empowering Yourself for Personal Excellence (6th ed., 2013, Pearson); The Wisdom of Solomon at Work (2001, Berrett-Koehler); For Team Members Only: Making Your Workplace Team Productive and Hassle-Free (1997, Amacom Books); and Medicine for the Mind: Healing Words to Help You Soar (4th ed., Wiley, 2012). Neck is also the coauthor of an introductory entrepreneurship textbook, Entrepreneurship (Sage, 2017; 2nd ed., 2020), and an introductory organizational behavior textbook, Organizational Behavior (Sage, 2017; 2nd ed., Sage, 2019). Dr. Neck's research specialties include employee/executive fitness, self-leadership, leadership, group decision-making processes, and self-managing teams. He has submitted over 100 publications in the form of books, chapters, and articles in various journals. Some of the outlets in which Neck's work has appeared include Organizational Behavior and Human Decision Processes, Journal of Organizational Behavior, Academy of Management Executive, Journal of Applied Behavioral Science, Journal of Managerial Psychology, Executive Excellence, Human Relations, Human Resource Development Quarterly, Journal of Leadership Studies, Educational Leadership, and The Commercial Law Journal. Neck is the deputy editor of the Journal of Leadership and Management. Due to Neck's expertise in management, he has been cited in numerous national publications, including the Washington Post, the Wall Street Journal, the Los Angeles Times, the Houston Chronicle, and the Chicago Tribune. Dr. Neck was recently voted a semifinalist (out of 140 nominations) for the prestigious international 2020 Baylor University Cherry Award for Great Teaching. Neck was also the recipient of the 2007 Business Week Favorite Professor Award. Dr. Neck has taught over 60,000 students during his career in higher education. Neck currently teaches a mega section of Management Principles to approximately 900 students at Arizona State University. Neck was the recipient of the 2020 John W. Teets Outstanding Undergraduate Teaching Award (voted by W. P. Carey students). Neck also received the Order of Omega Outstanding Teaching Award for 2012 awarded to one professor at Arizona State University by the Alpha Lamda chapter of this leadership fraternity. His class sizes at Virginia Tech reached 2,500 students. He received numerous teaching awards during his tenure at Virginia Tech, including the 2002 Wine Award for Teaching Excellence. Also, Neck was the 10-time winner (1996, 1998, 2000, 2002, 2004, 2005, 2006, 2007, 2008, and 2009) of the Students' Choice Teacher of the Year Award (voted by the students for the best teacher of the year within the entire university). Some of the organizations who have participated in Neck's management development training include GE/Toshiba, Busch Gardens, Clark Construction, the United States Army, Crestar, American Family Insurance, Sales and Marketing Executives International, American Airlines, American Electric Power, W. L. Gore & Associates, Dillard's Department Stores, and Prudential Life Insurance. Neck is also an avid runner. He has completed 12 marathons, including the Boston Marathon, New York City Marathon, and the San Diego Marathon. In fact, his personal record for a single long-distance run is 48 miles. Dr. Jeffery D. Houghton completed his PhD in management at Virginia Polytechnic Institute and State University (Virginia Tech) and is currently a professor of management at West Virginia University. Dr. Houghton has taught college-level business courses at Virginia Tech, Abilene Christian University (TX), Lipscomb University (TN), The International University (Vienna, Austria), and the U.S. Justice Department Federal Bureau of Prisons. Prior to pursuing a full-time career in academics, he worked in the banking industry as a loan officer and branch manager. A member of the Honor Society of Phi Kappa Phi, Dr. Houghton's research specialties include human behavior, motivation, personality, leadership, and self-leadership. Dr. Houghton has published more than 50 peer-reviewed journal articles and book chapters, and his work has been cited approximately 5,000 times in academic journals. He currently teaches undergraduate, masters, and doctoral level courses in management, OB, and leadership. Dr. Houghton was named the 2013 Beta Gamma Sigma Professor of the Year for the John Chambers College of Business and Economics, awarded annually to one faculty member within the college as selected by a vote of the student members of Beta Gamma Sigma, and he received the 2008 Outstanding Teaching Award for the John Chambers College of Business and Economics, awarded annually to one faculty member for outstanding teaching. In addition to his research and teaching activities, Dr. Houghton has done consulting and conducted training seminars for companies, including the Federal Bureau of Investigation, Pfizer Pharmaceuticals, and the Bruce hardwood flooring company. In his spare time, Dr. Houghton enjoys traveling, classic mystery novels, racquetball, and snow skiing. Finally, Dr. Houghton has completed two marathons, the Marine Corps Marathon in Washington, DC, and the Dallas White Rock Marathon. Emma L. Murray completed a bachelor of arts degree in English and Spanish at University College Dublin (UCD) in County Dublin, Ireland. This was followed by a higher diploma (Hdip) in business studies and information technology at the Michael Smurfit Graduate School of Business in County Dublin, Ireland. Following her studies, Emma spent nearly a decade in investment banking before becoming a full-time writer and author. As a writer, Emma has worked on numerous texts, including business and economics, self-help, and psychology. Within the field of higher education, Emma worked with Dr. Christopher P. Neck and Dr. Jeffery D. Houghton on Management (Wiley, 2013); an introductory entrepreneurship textbook, Entrepreneurship (Sage, 2017; 2nd ed., 2020); and an introductory organizational behavior textbook, Organizational Behavior (2017; 2nd ed., Sage, 2019). She is the author of The Unauthorized Guide to Doing Business the Alan Sugar Way (2010, Wiley-Capstone) and the lead author of How to Succeed as a Freelancer in Publishing (2010, How To Books). She lives in London.

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