Overview
Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized. Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees' behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.
Full Product Details
Author: Şule Aydın ,
Bekir Bora Dedeoglu ,
Ömer Çoban
Publisher: IGI Global
Imprint: Business Science Reference
ISBN: 9781799814757
ISBN 10: 1799814750
Pages: 524
Publication Date: 27 December 2019
Audience:
College/higher education
,
Professional and scholarly
,
Tertiary & Higher Education
,
Professional & Vocational
Format: Paperback
Publisher's Status: Active
Availability: In Print
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Author Information
Şule Aydın was born in Artvin, she graduated from Mersin University, Faculty of Tourism, Department of Tourism Management in 1994. After completing her graduate education in Department of Tourism Management at Çanakkale Onsekiz Mart University between 1996-1998. She completed doctorate education at Dokuz Eylül University in Department of Tourism Management between 1998-2004. Prof. Dr. Aydın was a faculty member at Çanakkale Onsekiz Mart University (2004-2011), Trakya University (2012) and Batman University (2015-2016). Since 2017, Dr. Şule Aydin has been an on-duty dean Faculty of Tourism at Nevşehir Hacı Bektaş Veli University. Her research interest includes hotel management, organizational behavior, human research management. Bekir Dedoglu earned Ph.D. degree from in the tourism management department at Akdeniz University and at the present time, is working in the Tourism Faculty at the Nevşehir Hacı Bektaş Veli University in Turkey. His research areas include destination marketing, destination branding, tourist behavior, and hospitality marketing. He has published articles in professional journals including Tourism Management, the International Journal of Contemporary Hospitality Management, the Journal of Destination Marketing and Management, International Journal of Hospitality Management and the Journal of Travel & Tourism Marketing. Dr. Dedeoğlu has also served as reviewer for top tourism and hospitality journals such as Tourism Management, Tourism Management Perspectives, International Journal of Hospitality Management, etc. Omer Coban works as an assistant professor at Nevsehir Haci Bektas Veli University, Faculty of Tourism, Department of Tourism Guidance. Omer Coban, who also serves as the Vice Dean of the faculty, has various activities on event tourism, sustainable tourism and organizational behavior.
