Organisational Responses to Social Media Storms: An Applied Analysis of Modern Challenges

Author:   Andy Phippen ,  Emma Bond
Publisher:   Springer Nature Switzerland AG
Edition:   1st ed. 2020
ISBN:  

9783030499761


Pages:   95
Publication Date:   07 July 2020
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Our Price $116.41 Quantity:  
Add to Cart

Share |

Organisational Responses to Social Media Storms: An Applied Analysis of Modern Challenges


Add your own review!

Overview

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

Full Product Details

Author:   Andy Phippen ,  Emma Bond
Publisher:   Springer Nature Switzerland AG
Imprint:   Springer Nature Switzerland AG
Edition:   1st ed. 2020
Weight:   0.454kg
ISBN:  

9783030499761


ISBN 10:   3030499766
Pages:   95
Publication Date:   07 July 2020
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Chapter 1. Introduction and Overview.- Chapter 2. Social Media Storms and Organisational Responses .- Chapter 3. Early Years Child Protection Failure - Where an Online Incident Lead to Changes in National Policy.- Chapter 4. A Primary School Doesn’t Check Its Domain Renewal Notices – and What Went Wrong as a Result.- Chapter 5. Does Safeguarding Extend to Controlling Mobile Phones in Secondary Schools?  - Chapter 6. When University Students Go Bad Online – And How The Organisation Responds.- Chapter 7. Common Factors in Organisational Responses to Social Media Storms – the “Non-learning” organisation.

Reviews

Author Information

Andy Phippen is a Professor of Digital Rights at the Bournemouth University, UK. Emma Bond is Director of Research and Professor of Socio-Technical Research at the University of Suffolk, UK. The authors have extensive research experience focusing on online risk, online behaviours, safeguarding vulnerable groups, with, collectively, over 30 years in the field.

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Latest Reading Guide

wl

Shopping Cart
Your cart is empty
Shopping cart
Mailing List