Making IT Lean: Applying Lean Practices to the Work of IT
Author:   Howard Williams ,  Rebecca Duray
Publisher:   Taylor & Francis Inc
ISBN:  

9781439876022


Pages:   232
Publication Date:   20 November 2012
Format:   Paperback
Availability:   In Print   Availability explained
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Making IT Lean: Applying Lean Practices to the Work of IT


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Author:   Howard Williams ,  Rebecca Duray
Publisher:   Taylor & Francis Inc
Imprint:   Productivity Press
Dimensions:   Width: 17.80cm , Height: 1.80cm , Length: 25.40cm
Weight:   0.521kg
ISBN:  

9781439876022


ISBN 10:   1439876029
Pages:   232
Publication Date:   20 November 2012
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Howard Williams is an IT Service Management Consultant in Microsoft’s Consulting Services organization, with several years of experience designing and implementing ITSM solutions for a diverse customer population. He is an ITIL® Expert (V3), and has an MBA in Operations Management from the University of Colorado at Colorado Springs. Rebecca Duray is a Professor and Associate Dean for Academic Programs at the University of Colorado at Colorado Springs College of Business. Professor Duray received her Ph.D. from The Ohio State University and her B.S. and M.B.A from Case Western Reserve University. Her research interests are in the strategic use of operations, mass customization, and Lean Information systems. Prior to obtaining her Ph.D., Professor Duray was a management consultant for various firms including Price Waterhouse and A.T. Kearney focusing on operations and systems issues.

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