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Full Product Details

Author:   Byron Finch
Publisher:   McGraw-Hill Education - Europe
Imprint:   McGraw-Hill Professional
Edition:   3rd edition
Dimensions:   Width: 20.30cm , Height: 3.40cm , Length: 27.90cm
Weight:   1.985kg
ISBN:  

9780073297057

ISBN 10:   0073297054
Publication Date:   16 January 2007
Audience:   College/higher education ,  Undergraduate
Replaced By:   9780073297057
Format:   Hardback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

UNIT ONE: FOUNDATIONS FOR SUCCESSChapter 1: Introduction: Why Operations Management?Chapter 2: Profitability: Business Success from Operations SuccessChapter 3: Strategy and Value: Competing through OperationsChapter 4: Processes: Turning Resources into CapabilitiesUNIT TWO: COMPONENTS OF VALUESChapter 5: Cost: The Price of Value CreationChapter 6: Quality: Meeting Customer ExpectationsChapter 7: Quality Tools: From Process Performance to Process PerfectionChapter 8: Timeliness: Scheduling and Project ManagementUNIT THREE: MANAGING RESOURCES TO CREATE VALUEChapter 9: Supply Chain Management: Managing Business to Business InteractionsChapter10: Demand Forecasting: Building the Foundation for Resource PlanningChapter 11: Inventory: Managing to Meet DemandChapter 12: Logistics: Positioning Goods in the Supply ChainChapter 13: Lean Systems: Eliminating Waste through the Supply ChainChapter 14: Capacity: Matching Productive Resources to DemandChapter 15: Constraint Management: Simplifying Complex SystemsChapter 16: Facilities: Making Location and Layout DecisionsChapter 17: Workforce: Optimizing Human Capital

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Author Information

Professor of Operations Management in the Richard T. Farmer School of Business Administration at Miami University, Oxford, Ohio. He earned his BS and MS degrees from Iowa State University and received his doctorate from the William Terry College of Business Administration at the University of Georgia in 1986. He began teaching and research responsibilities in 1987 at Miami University, where he has taught operations management and supply chain management courses at the undergraduate and graduate levels

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