Operational support and analysis: ITIL V3 Intermediate Capability Handbook
Author:   Stationery Office ,  Alison Cartlidge
Publisher:   TSO
ISBN:  

9780113314300


Publication Date:   04 November 2013
Format:   Paperback
Availability:   Available To Order   Availability explained
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Operational support and analysis: ITIL V3 Intermediate Capability Handbook


Overview

Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available

Full Product Details

Author:   Stationery Office ,  Alison Cartlidge
Publisher:   TSO
Imprint:   TSO
ISBN:  

9780113314300


ISBN 10:   0113314302
Publication Date:   04 November 2013
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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