Overview

Operational Excellence isn't just for giants. If you run a small business, you know how exhausting it can be to keep things running. Daily firefighting, unclear roles, repeated mistakes, and chaos are not signs of growth-they're signs of a broken system. This book brings the powerful principles of Operational Excellence down to earth. Designed specifically for small businesses, it offers simple, actionable strategies to help you: Build systems without suffocating flexibility Standardize without the bureaucracy Visualize your work and remove bottlenecks Empower your team to solve problems at the source Improve continuously-without consultants or massive tools Whether you're a solo entrepreneur or a small team trying to grow, this guide will show you how to run a smoother, leaner, and more scalable business-with less stress and more control.

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Author Information

Dr. Mohammed Hamed Ahmed Soliman is a professor of Industrial and Systems Engineering and a lecturer at the American University in Cairo. He is an international Lean consultant, author of over 100 scientific publications and books, and an executive advisor specializing in continuous improvement, Lean transformation, and service development.

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