Overview

Holistic view of Operational Excellence and Lean Practical guidance on Continuous Improvement, PDCA, and creating standards and SOPs Strong focus on culture, leadership, and employee motivation Integration of quality, KPIs, and tools and strategies Operational Excellence Essentials You Always Wanted to Know offers a structured, real-world guide to designing processes, empowering people, and aligning day-to-day operations with your organization's strategic vision. Drawing from over two decades of hands-on experience, author Mike Hammann presents Operational Excellence (OpEx) as an integrated system that links customer value, culture, leadership, processes, and change management . Readers gain a clear understanding of Lean Management, continuous improvement, PDCA, Kaizen, and standardization, and how these elements combine to create a robust improvement engine. The book explores cultural transformation, change management, and top-management commitment, showing how to build an environment where employees are trained, engaged, and encouraged to identify and solve problems. Dedicated chapters on quality management, the ""magic triangle"" of quality-time-cost, and the role of accounting and controlling help leaders connect operational improvements with financial impact. Hammann also addresses visual management, KPIs, and the integration of technology and innovation into OpEx. Case studies, fun facts, pro tips, and a practical toolbox of methods make this book an ideal reference for entrepreneurs, operations and OpEx leaders, Lean managers, and students preparing for senior management roles. After reading this book, readers will be able to design and sustain a culture of continuous improvement in any type of organization.

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9781636516592

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Mike Hammann has 20+ years of Operational Excellence experience, leading 100+ improvement projects in process optimization helping organizations build real, measurable impact. Vibrant Publishers is focused on presenting the best texts for learning about technology and business as well as books for test preparation. Categories include programming, operating systems and other texts focused on IT. In addition, a series of books helps professionals in their own disciplines learn the business skills needed in their professional growth.Vibrant Publishers has a standardized test preparation series covering the GMAT, GRE and SAT, providing ample study and practice material in a simple and well organized format, helping students get closer to their dream universities.

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