Overview

Tourism and hospitality companies face different challenges related to sustainability, innovation, digital transformation, and consumer behavior. The adoption of innovative technologies has improved customer experience, optimized internal processes, and created new forms of traveler interactions. Tourism professionals must be prepared for a more high-tech, sustainability-oriented world that has become ingrained in daily life. However, the response to these challenges requires an open innovation approach, which involves collaboration with external partners and the creation of knowledge. Further research into this approach may revolutionize the way companies develop and implement new technologies. Open Innovation and Technology in Tourism and Hospitality explores how open innovation and technology shape the future of tourism and hospitality. It examines how companies can take advantage of these trends to remain competitive and relevant in today's market. Covering topics such as user-centered hospitality, thermalism, and healthy eating, this book is an excellent resource for entrepreneurs, managers, economists, business owners, researchers, academicians, and more.

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Célia M. Q. Ramos holds a PhD in Quantitative Methods Applied to Economics and Management from Faculty of Economics, University of Algarve, obtained her Master in Electrical and Computers Engineering from the Higher Technical Institute, Lisbon University, and is graduated in Computer Engineering from the University of Coimbra, Portugal. She is Coordinator Professor with Habilitation at School for Management, Hospitality and Tourism, also in the UALG, where she lectures mainly Information Systems. Current research interests includes, information systems, data analytics, electronic tourism, business intelligence, digital marketing, panel data models. Has published in the fields of information systems, marketing and tourism, She is reviewer of several scientific journals. At the level of applied research, she has participated in several funded projects. Teresa Costa holds a PhD in Management and developed her Post PhD in Entrepreneurship and Social Capital in Tourism at the University of São Paulo. She is a coordinator professor in the Department of Economics and Management at the Business School at the Polytechnic Institute of Setúbal. She is a researcher at CiTUR - Center for Applied Research in Tourism, member of the scientific board of CITUR-Estoril, editor-in-chief of EJTHR (European Journal of Tourism, Hospitality and Recreation) during 2018-2021. She is an invited professor at several national and international universities where she collaborates in several masters and doctoral

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