Overview

Promotion doesn't come with a manual - so this book became one. Oops, I Got Promoted... Now What? is the essential guide for every accidental, unexpected or first-time manager who suddenly discovers that leading people is very different from doing the job you were once great at. Packed with practical tools, everyday language and real-world insight, this book helps you handle the challenges nobody explains beforehand: shifting relationships, earning respect, communicating clearly, managing conflict, delegating without guilt, and keeping yourself motivated and organised along the way. Whether you're tackling your first difficult conversation, resetting boundaries with former peers, or simply trying not to drown in meetings and emails, each chapter gives you actionable guidance you can use immediately. It's the support every new manager deserves - and rarely receives.

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9781919360706

Table of Contents

Reviews

""This book really ""gets it"". It understands how overwhelming a first management role can feel. I wish I'd read it before MY first management role. It would have helped me feel more capable, calmer and clearer about what actually matters."" ""I bought this for a previous colleague of mine who recently got promoted. She said reading the book is like having a mentor in your pocket. The advice is realistic and doesn't sugarcoat the challenges. Finally, a management book that gets it!"" ""I wish this book had been around when I first became a manager! I loved the author's practical, down-to-earth style. The short, focused chapters are very readable and cover all the bases you might expect together with numerous less familiar but equally valuable ideas and tactics. I particularly liked the easy-to-follow frameworks like MOTIVATE and GIFT, which I hadn't seen elsewhere. Overall I felt this was a highly approachable book written by someone who obviously knows the topic inside out. I could easily see a new manager (or frankly even a fairly experienced one!) treating this as a handbook and dipping back into it again and again at various stages on their managerial journey. Highly recommended!"" ""This book should be used as a text book for training new managers and as the basis for a refresher course for those who care about staying approachable as a leader. Very easy to read and more importantly to apply. Designed in such a way that you don't need to read cover to cover but instead go directly to the area you want to focus on. Have purchased extra copies for some new managers who have missed out on the basic training that should go with people care roles.""

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