Full Product Details
Author: Ethan Katsh (University of Massachusetts, Amherst, MA) ,
Janet Rifkin (University of Massachusetts, Amherst, MA)
Publisher: John Wiley & Sons Inc
Imprint: Jossey-Bass Inc.,U.S.
Dimensions:
Width: 16.00cm
, Height: 2.10cm
, Length: 23.60cm
Weight: 0.474kg
ISBN: 9780787956769
ISBN 10: 0787956767
Pages: 240
Publication Date: 25 May 2001
Audience:
College/higher education
,
Professional and scholarly
,
Undergraduate
,
Postgraduate, Research & Scholarly
Format: Hardback
Publisher's Status: Active
Availability: Out of stock
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.
Reviews
...A practical and clear introduction to the field, offering history, introductory, analysis and explanation, alongside numerous helpful case studies, mainly from the US. ( The London Times, 8/01) ...this book is a winner...because of the unexpected detail, which is priceless... (Supply Management, 18 October, 2001) This is definitely the book to buy if your are interested in Online Dispute Resolution. (The Texas Mediator, 1/02)
"""At last! The definitive response for those wondering how consumers will fare in the e-commerce world. Practical solutions for creating the 'clean, well-lighted' global electronic marketplace."" (Scott Cooper, manager for technology policy, Hewlett-Packard) ""Online Dispute Resolution by Ethan Katsh and Janet Rifkin, a valuable ODR primer for lawyers, mediators, and business people, will increase in importance with the ongoing rise in global e-commerce, particularly between businesses ('B2B')."" (Doug Simpson, legal counsel, Trumbull Services, L.L.C.) ""This is a pioneering and important book that will have a lasting effect not only on the field of dispute resolution, but on the whole spectrum of e-commerce-related legal and policy issues. The authors labeling of technology as 'the fourth party' breaks new ground and will shape all further discussions of this topic."" (Steve Abernethy, president and CEO, SquareTrade) ""...A practical and clear introduction to the field, offering history, introductory, analysis and explanation, alongside numerous helpful case studies, mainly from the US."" (The London Times, 8/01) ""...this book is a winner...because of the unexpected detail, which is priceless..."" (Supply Management, 18 October, 2001) ""This is definitely the book to buy if your are interested in Online Dispute Resolution."" (The Texas Mediator, 1/02)"
...A practical and clear introduction to the field, offering history, introductory, analysis and explanation, alongside numerous helpful case studies, mainly from the US. (The London Times, 8/01) ...this book is a winner...because of the unexpected detail, which is priceless... (Supply Management, 18 October, 2001) This is definitely the book to buy if your are interested in Online Dispute Resolution. (The Texas Mediator, 1/02)
Author Information
ETHAN KATSH is professor of legal studies at the University of Massachusetts, Amherst and codirector of the Center for Information Technology and Dispute Resolution. He is the author of Law in a Digital World (1995) and The Electronic Media and the Transformation of Law (1989). During the last ten years, he has worked on many projects involving the application of technology to law and legal processes, and has received support for his work from the Hewlett and Markle Foundations. JANET RIFKIN is professor and chair of the Legal Studies Department at the University of Massachusetts and codirector of the university's Center for Information Technology and Dispute Resolution. She has conducted seminars and workshops on mediation and dispute resolution throughout the United States and internationally.
