Online Dispute Resolution for Consumers in the European Union
Author:   Pablo Cortés
Publisher:   Taylor & Francis Ltd
ISBN:  

9780415562072


Pages:   266
Publication Date:   22 July 2010
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Online Dispute Resolution for Consumers in the European Union


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Full Product Details

Author:   Pablo Cortés
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Dimensions:   Width: 15.60cm , Height: 1.80cm , Length: 23.40cm
Weight:   0.690kg
ISBN:  

9780415562072


ISBN 10:   0415562074
Pages:   266
Publication Date:   22 July 2010
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Introduction 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective 2. Online Dispute Resolution as a Consumer Redress Strategy 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration 4. Online Mediation for Consumers: The Way Forward 5. The Need for a Legal Framework to Develop Consumer ODR in the EU

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Author Information

Pablo Cortés is the CSET Lecturer in Civil Justice at the University of Leicester, UK.

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