Overview

Telecommuting - people working at home with computers connected to offices miles away - could reshape the way America works. This book addresses questions such as: What are the effects of this phenomenon on workers, managers, and labour unions? What is the technology behind this arrangement? It also presents case studies of telecommuting systems.

Full Product Details

Author:   National Research Council ,  Division on Engineering and Physical Sciences ,  Commission on Engineering and Technical Systems ,  Board on Telecommunications and Computer Applications
Publisher:   National Academies Press
Imprint:   National Academies Press
ISBN:  

9780309034838

ISBN 10:   0309034833
Pages:   168
Publication Date:   01 February 1985
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

1 Front Matter; 2 Introduction; 3 I. Case Studies; 4 Overview; 5 American Express Company: Project Homebound; 6 Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers; 7 U.S. Army: Prototype Program for Professionals; 8 Mountain Bell: Program for Managers; 9 Control Data Corporation: Alternate Work Site Programs; 10 F International: Twenty Years; 11 II. Issues and Problems; 12 Legalities; 13 Effects of Work Location on Motivation; 14 Use and Misuse of Workstations at Home; 15 Discussion: Labor Issues; 16 Discussion: Lessons Learned; 17 III. The Future; 18 Technology Forecast; 19 Clerical Workers and New Office Technologies; 20 The Potential of Remote Work for Professionals; 21 Commentary; 22 Appendix A: Control Data AWS Employee Survey; 23 Appendix B: Control Data AWS Manager Interview Protocol; 24 Appendix C: AFL-CIO Resolution on Computer Homework; 25 Index

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Board on Telecommunications and Computer Applications, National Research Council

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