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OverviewThis publication discusses issues and resolutions on the clean energy and network efficiency investment project in Sri Lanka as one of the Office of the Special Project Facilitator's Lessons Learned series of case studies on complaint management. The Office of the Special Project Facilitator is responsible for the problem-solving function of ADB's Accountability Mechanism. It aims to actively respond to the concerns of people affected by ADB-assisted projects through fair, transparent, and consensus-based problem-solving. The case studies in series aim to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects. Full Product DetailsAuthor: Asian Development BankPublisher: Asian Development Bank Imprint: Asian Development Bank ISBN: 9789292621063ISBN 10: 9292621068 Pages: 52 Publication Date: 30 March 2021 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand We will order this item for you from a manufactured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |