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OverviewEver dreamed of a newly fitted kitchen or bathroom, then bought one, only for it to turn into a nightmare? This book tells the real story of what it's like to work behind the scenes of a home-improvement company. The mismanagement and incompetence, the failings, and the politics, as well as the customers that the consumer programs chose to ignore, recited as a human story by a man who, for nearly thirty years, was left to sort it all out. Full Product DetailsAuthor: Steve BeattiePublisher: Authorhouse UK Imprint: Authorhouse UK Dimensions: Width: 12.70cm , Height: 1.90cm , Length: 20.30cm Weight: 0.372kg ISBN: 9781477226506ISBN 10: 1477226508 Pages: 342 Publication Date: 16 October 2012 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |