OCR Level 2 ITQ - Unit 34 - Using E-Mail Using Microsoft Outlook 2013
Author:   CiA Training Ltd.
Publisher:   CiA Training Ltd
ISBN:  

9780857410702


Pages:   118
Publication Date:   01 October 2013
Format:   Spiral bound
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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OCR Level 2 ITQ - Unit 34 - Using E-Mail Using Microsoft Outlook 2013


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Overview

This training guide has been written specifically for the OCR ITQ (IT User Skills) level 2 Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook 2007 using a simple, user friendly, step-by-step approach. This optional level 2 unit is has a credit value of 3, and requires you to demonstrate the intermediate skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes. Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered.

Full Product Details

Author:   CiA Training Ltd.
Publisher:   CiA Training Ltd
Imprint:   CiA Training Ltd
ISBN:  

9780857410702


ISBN 10:   0857410709
Pages:   118
Publication Date:   01 October 2013
Audience:   Adult education ,  Further / Higher Education
Format:   Spiral bound
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Opening & Closing Outlook; Using Outlook; Creating E-mail Messages; Sending Messages; Receiving Messages; Replying to Messages; Forwarding Messages; Attachments; Automate Responses; Organise and Store E-mail; Using Contacts; Using an Address Book; Using E-mail Safely; Guidelines, Laws and Procedures;

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