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OverviewThis training guide has been written specifically for the OCR Level 1 ITQ unit Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook 2010 using a simple, user friendly, step-by-step approach. This optional level 1 unit is has a credit value of 3, and requires you to demonstrate the basic skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes. Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered. Full Product DetailsAuthor: CiA Training Ltd.Publisher: CiA Training Ltd Imprint: CiA Training Ltd Dimensions: Width: 21.00cm , Height: 1.10cm , Length: 30.00cm ISBN: 9781860058936ISBN 10: 1860058930 Pages: 86 Publication Date: 07 December 2010 Audience: College/higher education , Further / Higher Education Format: Spiral bound Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of Contents1. Title 2. Opening & Closing Outlook 3. Using Outlook 4. Creating E-mail Messages 5. Appropriate Use of E-mail 6. Sending Messages 7. Receiving Messages 8. Replying to Messages 9. Forwarding Messages 10. Attachments 11. Organise and Store E-mail 12. Address Book 13. Finding and Printing E-mail 14. Using E-mail Safely 15. Guidelines, Laws and ProceduresReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |