No one wants Customer Service: Customer Service Manifesto
Author:   David Hadobas ,  Amas Tenumah
Publisher:   Bien Publishing
ISBN:  

9780578227252


Pages:   70
Publication Date:   08 November 2019
Format:   Paperback
Availability:   Available To Order   Availability explained
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No one wants Customer Service: Customer Service Manifesto


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Overview

Every year companies spend billions of dollars on customer service every year yet customers are more dissatisfied with customer service than ever. In this book Amas examines a simple premise what if customers never wanted customer service to begin with? What if all they want is for your product and service to just work and when it fails you do ALL the work. No one wants Customer Service guides companies through a journey to eliminating most of customer Service and making what is left smarter, so customers do not carry any of the burden.

Full Product Details

Author:   David Hadobas ,  Amas Tenumah
Publisher:   Bien Publishing
Imprint:   Bien Publishing
Dimensions:   Width: 15.20cm , Height: 0.50cm , Length: 22.90cm
Weight:   0.141kg
ISBN:  

9780578227252


ISBN 10:   0578227258
Pages:   70
Publication Date:   08 November 2019
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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