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Dennis I. Dickstein has over thirty years of experience in risk management and business process. He installed a control framework to manage operational risk for the U.S. arm of a global financial services firm, where he also developed and currently manages a new framework for privacy and data protection. Before then, he held several operating and planning positions in business and government. Robert H. Flast is a Management Consulting Partner with CSC. He has over thirty years of information technology and general management experience in major corporations and specializes in the area of business and IT strategy and services alignment. He is the author or coauthor of seven books on technology.

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