Overview

Full Product Details

9780008561161

Table of Contents

Reviews

“a brilliant insight into the life of one woman who risks everything to help others.” WOMAN’S WEEKLY

Author Information

Nicky worked on the elite New Scotland Yard Hostage and Crisis Negotiation Unit, becoming the Deputy Head of Unit in 2016. She has travelled the world teaching negotiation and working with the Government on international operations. Nicky spent many years as the Director of UK Training of the National Hostage and Crisis Negotiation Course. She was responsible for training police officers across the UK and assessing their capability as negotiators. On retiring from the police Nicky purchased her local garage and converted the showroom into a coffee shop and gym, keeping the garage workshop, employing local people and creating a community hub. Her consultancy business specialises in communication and negotiation coaching. Her mission is to share the lessons she learnt as a negotiator to help others improve their communication skills and ultimately their relationships. She has been awarded the British Empire Medal for services to the community, specifically during the pandemic.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available