The Next Available Operator: Managing Human Resources in Indian, the Business Process Outsourcing Industry
Author:   Dr Mohan Thite (Griffith University, Australia) ,  Bob Russell
Publisher:   Sage Publications India
ISBN:  

9781282078093


Pages:   331
Publication Date:   01 January 2009
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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The Next Available Operator: Managing Human Resources in Indian, the Business Process Outsourcing Industry


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Overview

India, often referred to as the 'electronic housekeeper of the world', is home to the largest number of offshored call centres. This makes it very important to understand how BPO providers in India manage their human resources. The key messag

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Author:   Dr Mohan Thite (Griffith University, Australia) ,  Bob Russell
Publisher:   Sage Publications India
Imprint:   Sage Publications India
ISBN:  

9781282078093


ISBN 10:   1282078097
Pages:   331
Publication Date:   01 January 2009
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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