Overview

Are you in sales and want to win more customers, make more money, and build a solid reputation that skyrockets your career? Success in selling doesn't always depend on doing everything right. Closing a deal often relies on remembering what not to do-like don't hate on your competition and never fax the facts. After three decades in the office trenches, Glenn Poulos has figured out exactly what to do-and what to avoid-to get the deal. Get results and stay on top of your sales game with the personal wisdom, expert storytelling, and effective business strategy found in Never Sit in the Lobby! Inspired by real-life lessons that shaped Glenn's career, this guide provides 57 factors for navigating the interpersonal dynamics of selling and the art of negotiation to help you sidestep common costly mistakes-before you lose the sale. You'll discover: How to show them the WSP, a method to maximize you and your product's attractiveness in the eye of your customer. The power of greed-based learning to help you effortlessly obtain the knowledge you need to sell your product. The 10 types of challenging customers. Secrets to make your emails and voice mails count, including example scripts that will start a digital dialogue rather than get screened. Communication and public speaking skills that increase your influence, like active listening, confident body language, and rapport subtleties. Showcase winning sales factors that close the deal! Get Never Sit in the Lobby and better connect with new customers and build better relationships for the best opportunities that benefit both of you.

Full Product Details

9781777939106

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Reviews

Filled with entertaining anecdotes, proven communication tips, and great insights...this book will help you connect with your customers and close more sales. -Ron Kaufman, New York Times bestselling author, Uplifting Service The author's real-life examples of using active listening to seek true understanding should be read and reread by anyone that wants to be great in sales. -Jerry Acuff, best-selling author, CEO, Delta Point, Inc.

Filled with entertaining anecdotes, proven communication tips, and great insights...this book will help you connect with your customers and close more sales. -Ron Kaufman, New York Times bestselling author, Uplifting Service The author's real-life examples of using active listening to seek true understanding should be read and reread by anyone that wants to be great in sales. -Jerry Acuff, best-selling author, CEO, Delta Point, Inc. Never sit in the Lobby is a useful handbook on how to get back in front of customers, say the right things, and avoid costly mistakes to build a solid reputation in business and selling. Honest, bold, and timely. -Jonah Berger, The Wharton School, UPenn, New Bestseller - The Catalyst: How to Change Anyone's Mind, Contagious and Invisible Influence A critical read for anyone looking to improve their sales and business bottom line! Use Glenn's expert knowledge of sales, customers, and the psychology of selling to your advantage in this practical new book. Never Sit in the Lobby will change the way you do business for good! -Dr. Marshall Goldsmith is the Thinkers50 #1 Executive Coach and New York Times bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There

"""Filled with entertaining anecdotes, proven communication tips, and great insights...this book will help you connect with your customers and close more sales."" -Ron Kaufman, New York Times bestselling author, Uplifting Service ""The author's real-life examples of using active listening to seek true understanding should be read and reread by anyone that wants to be great in sales."" -Jerry Acuff, best-selling author, CEO, Delta Point, Inc. ""Never sit in the Lobby is a useful handbook on how to get back in front of customers, say the right things, and avoid costly mistakes to build a solid reputation in business and selling. Honest, bold, and timely."" -Jonah Berger, The Wharton School, UPenn, New Bestseller - The Catalyst: How to Change Anyone's Mind, Contagious and Invisible Influence ""A critical read for anyone looking to improve their sales and business bottom line! Use Glenn's expert knowledge of sales, customers, and the psychology of selling to your advantage in this practical new book. Never Sit in the Lobby will change the way you do business for good!"" -Dr. Marshall Goldsmith is the Thinkers50 #1 Executive Coach and New York Times bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There An excellent foundational tool for anyone who is in sales or is planning to get into the industry. Glenn Poulos is the teacher who equips you with no-nonsense strategies that truly set apart the salesman that yields results. A transformational book that not only helps you improve as a salesperson but also helps you to become an effective problem solver for your customer base. In an era where many salespeople are gifted with the gab without anything to show for it, Never Sit in the Lobby is the book to get you back on track. -5 star Readers Favorite review"

Author Information

Glenn Poulos is the cofounder, vice president, and general manager of Gap Wireless Inc., a leading distributor for the mobile broadband infrastructure market. With over three decades of experience in sales, he has developed a successful belief and strategy system by spending thousands of hours in the field or on the phone with customers and working with salespeople in several successful companies. Learn more at glennpoulos.com.

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