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OverviewIf you leave client retention to chance - the chances are that you will lose the clients you've worked so hard to acquire. Tenacity is the nation's leading client retention firm. This seminal work unites over 30 years of lessons learned about key client retention and combines them with a process of proven best practices of key account management. This process is Clients for Life(R). Every organization whose livelihood depends on delivering superior value to their clients will benefit from embracing its principles and practicing its precepts. Full Product DetailsAuthor: John Gamble , Steve WurzbacherPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 15.20cm , Height: 1.80cm , Length: 22.90cm Weight: 0.454kg ISBN: 9798742727057Pages: 340 Publication Date: 09 May 2021 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |