Negotiation Preparation in a Global World: Symptoms of Success and Failure
Author:   Jill E. Rudd ,  D. Timothy Hughes
Publisher:   Taylor & Francis Ltd
ISBN:  

9781138042797


Pages:   134
Publication Date:   14 November 2019
Format:   Hardback
Availability:   In Print   Availability explained
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Negotiation Preparation in a Global World: Symptoms of Success and Failure


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Author:   Jill E. Rudd ,  D. Timothy Hughes
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781138042797


ISBN 10:   113804279
Pages:   134
Publication Date:   14 November 2019
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. Failures and Negotiation Nightmares 2. The Role of Perception: When I look through your glasses, everything is blurry 3. Emotions: Emotional Garbage: Sorting through the impact of emotion on the negotiation process 4. Communication Incompetency, Deficiencies and Miscommunication: I hear what you are saying, do you hear how you sound? 5. Contracts’ Role in Chaos Prevention 6. Culture: Behavior, Beliefs and Breakdowns—why can’t you just do it may way? 7. Strategies and Other Failed Plans: Exploring Strategy and Tactics from an Intercultural Perspective 8. Alternative Dispute Resolution (ADR) 9. OOPS: Opportunity, Outcomes, People, and Success

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Author Information

Jill E. Rudd, Ph.D. is currently a Professor of Communication and University Ombudsperson at Cleveland State University, USA. She has published in a number of journals such as, Mediation Quarterly, Human Communication Research, Communication Quarterly, Women's Research in Communication and several previous books on communicating in international business negotiations. Rudd has consulted for more than 100 organizations and businesses in negotiation, strategic planning, dispute resolution and effective communication. She continues to serve on local, state and national organizations for her expertise in dispute resolution. D. Timothy Hughes is an attorney in private practice in Ohio, focusing on civil matters representing small businesses and individuals in all types of contracts. He has also been involved in training and consulting for many Fortune 500 companies on supply chain management issues and has served as an arbitrator for construction and environmental conflicts. He has a Bachelor’s degree in Business Administration and Economics from Kent State University and a Juris Doctorate from Cleveland-Marshall College of Law.

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