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OverviewNegotiation is an essential part of doing business, but to be an effective negotiator one must master a wide variety of skills such as listening, self-awareness, conflict resolution, assertiveness, and more. So it stands to reason that in order to teach such a complicated subject, managers and trainers need proven, powerful activities. Negotiation at Work is the answer. The book is packed with 60 interactive lessons designed to instill confidence and transform participants into strong negotiators. Each activity includes a description, detailed directions, goals, additional resources as well as notes for the trainer. The exercises are designed to help learners: • Plan effectively for a negotiation • Ask the right questions • Build trust • Analyze each negotiation creatively • Strategically frame each party’s needs and interests • Successfully negotiate with difficult people • Determine their own negotiating style • And much more Featuring transcripts from real negotiations, case studies, assessments, and even practice negotiation sessions, this handy book includes everything readers need to successfully train others in the fine art of negotiation. Full Product DetailsAuthor: Ira G. AshermanPublisher: HarperCollins Focus Imprint: Amacom Edition: Special ed. Dimensions: Width: 8.50cm , Height: 1.10cm , Length: 11.00cm Weight: 0.002kg ISBN: 9780814431900ISBN 10: 0814431909 Pages: 368 Publication Date: 16 May 2012 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsCONTENTS Handouts and Overheads Introduction The Organization of This Book The Organization of the Activities Symbols I.Opening Activities II.Planning III.Creative Thinking IV.Negotiation Skills V.Negotiating Styles VI.Assertiveness VII.Questioning Techniques VIII.Ranking Exercises IX.Surveys X.Case Studies XI.Negotiation Transcripts XII.General Exercises XIII.Needs and Interests XIV.Difficult People XV.Boundary Roles XVI.Sales Negotiation Appendix: Practice Negotiations IndexReviews-Business collections interested in negotiation and teamwork will find this an excellent choice.- --The Midwest Book Review Business collections interested in negotiation and teamwork will find this an excellent choice. --The Midwest Book Review -Business collections interested in negotiation and teamwork will find this an excellent choice.- --The Midwest Book Review Business collections interested in negotiation and teamwork will find this an excellent choice. --The Midwest Book Review Author InformationIRA G. ASHERMAN is the president of Asherman Associates and has been a management consultant for the last 30 years. He is the coauthor of several books, including The Negotiation Sourcebook and The Sales Management Sourcebook. Tab Content 6Author Website:Countries AvailableAll regions |