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9780147524447

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Praise for Beyond Reason Written in the same remarkable vein as Getting to YES, this books is a masterpiece. Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People Powerful, practical advice. It will put your emotions to good use. Archbishop Desmond Tutu A must read for anyone who negotiates which is to say for all of us. Elena Kagan, Associate Justice of the Supreme Court of the United States; former dean of Harvard Law School; and former associate counsel to the president A brilliant guide . . . Anyone who faces a difficult conversation, let alone a formal negotiation, can use this as a guidebook. Daniel Goleman, author of Emotional Intelligence Destined to take its place alongside Getting to YES on innumerable bookshelves around the world. Howard Gardner, Harvard University An indispensable real-world guide for anyone. Roger Fisher and Daniel Shapiro have brilliantly detailed a methodical system for moving emotions in a constructive direction. The NYPD Hostage Negotiation Team faces some of the most high-stakes decisions every day. We regularly apply the skills of Beyond Reason to create the straightforward dialogue that resolves the vast majority of our hostage negotiations. Lt. Jack J. Cambria, commanding officer, NYPD Hostage Negotiation Team Masters of diplomacy, Fisher and Shapiro of the Harvard Negotiation Project, build on Fisher s bestseller (he coauthored Getting to YES ) with this instructive, clearly written book that addresses the emotions and relationships inevitably involved in negotiation. Publishers Weekly (starred review) This is one of those unusual works that is so carefully constructed and written that you may find yourself praising its common sense and nodding easily in concurrence . . . It is a book to reflect upon and that belongs on every negotiator s reference shelf. The Negotiator Magazine In this valuable, clearly written book, the authors say good negotiations in business as well as in personal or family situations hinge on respect for others, but also respect for your own feelings. USA Today As the prosecutor of the International Criminal Court, I have to apply law to the world s most serious crimes. A real challenge is how to deal with people s emotions and to maximize the constructive impact of our work. Beyond Reason provides essential tools to understand how to develop solutions to even the most serious problem. Luis Moreno-Ocampo, chief prosecutor, International Criminal Court The perfect follow-up to Getting to YES . . . The book is both profound and easy to read, based on a wide range of research and firsthand experience in negotiation. There is no interaction setting public, professional, or personal, local, or international where its recommendations will not be applicable. Elise Boudling, Dartmouth College Beyond Reason is exactly what we need now: a lucid, systematic approach to dealing with emotions, infused with a practical wisdom that will help you understand, enrich, and improve all your negotiations and all your relations with fellow human beings. Leonard L. Riskin, director, Center for the Study of Dispute Resolution, University of Missouri-Columbia The resurgence of interest in emotions has broadened the impact of research on brain and behavior. Beyond Reason takes this to a new level, showing how emotions can positively and negatively affect the way managers and other negotiators approach their goals. Joseph LeDoux, author of The Emotional Brain, Synaptic Self, and Anxious

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Daniel Shapiro, Ph.D., is a world-renowned expert on negotiation and conflict resolution. He founded and directs the Harvard International Negotiation Program, which has pioneered innovative strategies and teaching methodologies to address the human dimensions of conflict resolution. Dr. Shapiro also is an associate professor in psychology at Harvard Medical School/McLean Hospital and affiliated faculty at Harvard Law School's Program on Negotiation, where he serves as the associate director of the Harvard Negotiation Project. For three years, he chaired the World Economic Forum s Global Agenda Council on Conflict Prevention. He has launched back-channel negotiations to help revitalize formal peace negotiations in a major Middle East conflict, and regularly conducts negotiation trainings for government leaders around the world including Middle East negotiators, Chinese officials, Serbian members of parliament, and senior U.S. officials. Through nonprofit funding, he developed a conflict management program that now reaches one million youth across more than thirty countries. He has appeared on dozens of radio and television shows and has contributed to The New York Times, O, The Oprah Magazine, and other popular publications. Dr. Shapiro is the recipient of numerous awards, including the American Psychological Association's Early Career Award and the Cloke-Millen Peacemaker of the Year Award. The World Economic Forum named him a Young Global Leader. In his spare time, he plays blues guitar and enjoys playing baseball with his three sports-loving sons.

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