Overview

An award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success. Updated with 20% new material, including a brand-new chapter and discussion guide. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition. Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world, including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.

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Deepak Malhotra is the Eli Goldston Professor of Business Administration at Harvard Business School. His teaching, research, and advisory work is focused on negotiation, deal-making, and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won numerous awards for his teaching and research, including the HBS Faculty Award, and has been twice selected by Harvard MBA students to give the end-of-year speech to the graduating class. In 2014, Deepak was listed as one of the ""world's best business school professors"" under the age of 40. He currently serves as faculty chair for the Owner/President Management Program for business owners and entrepreneurs. John Patrick Walsh is an experienced on-screen, theatre, and voiceover actor as well as an audiobook narrator. He studied improv in Los Angeles while performing in several plays, including Ethos Theatre Company's production of Hamlet, in which he appeared as the Player King. His television roles began with General Hospital, and he has narrated a wide variety of audiobooks, including being part of the full cast for Phil Mickelson's bestselling sports memoir One Magical Sunday. John Patrick Walsh is an experienced on-screen, theatre, and voiceover actor as well as an audiobook narrator. He studied improv in Los Angeles while performing in several plays, including Ethos Theatre Company's production of Hamlet, in which he appeared as the Player King. His television roles began with General Hospital, and he has narrated a wide variety of audiobooks, including being part of the full cast for Phil Mickelson's bestselling sports memoir One Magical Sunday.

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