Negotiating Control: Organizations and Mobile Communication

Author:   Keri K. Stephens (Professor of Communication Studies, Professor of Communication Studies, The University of Texas at Austin)
Publisher:   Oxford University Press Inc
ISBN:  

9780190625511


Pages:   312
Publication Date:   08 November 2018
Format:   Paperback
Availability:   To order   Availability explained
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Negotiating Control: Organizations and Mobile Communication


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Full Product Details

Author:   Keri K. Stephens (Professor of Communication Studies, Professor of Communication Studies, The University of Texas at Austin)
Publisher:   Oxford University Press Inc
Imprint:   Oxford University Press Inc
Dimensions:   Width: 23.10cm , Height: 2.00cm , Length: 15.50cm
Weight:   0.440kg
ISBN:  

9780190625511


ISBN 10:   0190625511
Pages:   312
Publication Date:   08 November 2018
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Table of Contents

Introduction: Negotiating Control: Organizations & Mobile Communication Chapter 1: Early Mobile Use Chapter 2: Negotiating Mobile Control Chapter 3: Theoretical Notions of Control - A Mobile Tug-of-War Chapter 4: Meetings as a Site to Negotiate Mobile Control Chapter 5: Trust, Understanding, & Mobile Control in Manual Work Chapter 6: BYOD Policies as a Negotiable Control Lever or Not Chapter 7: BYOD Challenges for New College Graduates Chapter 8: Mobile Workers in a Hospital: Challenges for Microcoordination & BYOD Chapter 9: Negotiating Mobile Communication in Customer-Facing Work Chapter 10: Mobile Communication Comparisons between Diverse Workers Chapter 11: Understanding Mobile Negotiation: Contributions & Theory Chapter 12: Practical Understanding of Negotiating Mobile Communication Appendix A: Datasets & Analyses Used in This Book Appendix B: Acknowledgments References

Reviews

"""Stephens' Negotiating Control is bold in its wide sweep across time and place, from the earliest clunky car phones to today's sleek multifunctional communication and computing devices, and across organizations and occupations representing a very broad spectrum of working environments. Stephens pulls the pieces of an intricate puzzle together, knitting together theory and data to show how practices, policies, people and artifacts are implicated in a complex process of negotiating control in and around mobile communication and computing -- and how such negotiation has wide-ranging implications at the personal, organizational and even societal levels."" -- Janet Fulk, Professor of Communication, USC Annenberg School for Communication and Journalism ""Negotiating Control is a wonderful contribution to a much written-about but under-theorized phenomenon that is reshaping work, organizations, and society. Based on a wealth of qualitative and quantitative research, this book is both academically rigorous and accessible to a broad audience. This will be a seminal book for students of mobile communication specifically and information and communication technologies more generally."" -- Marshall Scott Poole, David L. Swanson Professor of Communication, University of Illinois Urbana-Champaign ""This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace."" -- Bart van den Hooff, Professor of Organizational Communication & Information Systems, VU University, Amsterdam"


""Stephens' Negotiating Control is bold in its wide sweep across time and place, from the earliest clunky car phones to today's sleek multifunctional communication and computing devices, and across organizations and occupations representing a very broad spectrum of working environments. Stephens pulls the pieces of an intricate puzzle together, knitting together theory and data to show how practices, policies, people and artifacts are implicated in a complex process of negotiating control in and around mobile communication and computing -- and how such negotiation has wide-ranging implications at the personal, organizational and even societal levels."" -- Janet Fulk, Professor of Communication, USC Annenberg School for Communication and Journalism ""Negotiating Control is a wonderful contribution to a much written-about but under-theorized phenomenon that is reshaping work, organizations, and society. Based on a wealth of qualitative and quantitative research, this book is both academically rigorous and accessible to a broad audience. This will be a seminal book for students of mobile communication specifically and information and communication technologies more generally."" -- Marshall Scott Poole, David L. Swanson Professor of Communication, University of Illinois Urbana-Champaign ""This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace."" -- Bart van den Hooff, Professor of Organizational Communication & Information Systems, VU University, Amsterdam


This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace. * Bart van den Hooff, Professor of Organizational Communication & Information Systems, VU University, Amsterdam * Negotiating Control is a wonderful contribution to a much written-about but under-theorized phenomenon that is reshaping work, organizations, and society. Based on a wealth of qualitative and quantitative research, this book is both academically rigorous and accessible to a broad audience. This will be a seminal book for students of mobile communication specifically and information and communication technologies more generally. * Marshall Scott Poole, David L. Swanson Professor of Communication, University of Illinois Urbana-Champaign * Stephens' Negotiating Control is bold in its wide sweep across time and place, from the earliest clunky car phones to today's sleek multifunctional communication and computing devices, and across organizations and occupations representing a very broad spectrum of working environments. Stephens pulls the pieces of an intricate puzzle together, knitting together theory and data to show how practices, policies, people and artifacts are implicated in a complex process of negotiating control in and around mobile communication and computing * and how such negotiation has wide-ranging implications at the personal, organizational and even societal levels. *


Stephens' Negotiating Control is bold in its wide sweep across time and place, from the earliest clunky car phones to today's sleek multifunctional communication and computing devices, and across organizations and occupations representing a very broad spectrum of working environments. Stephens pulls the pieces of an intricate puzzle together, knitting together theory and data to show how practices, policies, people and artifacts are implicated in a complex process of negotiating control in and around mobile communication and computing -- and how such negotiation has wide-ranging implications at the personal, organizational and even societal levels. -- Janet Fulk, Professor of Communication, USC Annenberg School for Communication and Journalism Negotiating Control is a wonderful contribution to a much written-about but under-theorized phenomenon that is reshaping work, organizations, and society. Based on a wealth of qualitative and quantitative research, this book is both academically rigorous and accessible to a broad audience. This will be a seminal book for students of mobile communication specifically and information and communication technologies more generally. -- Marshall Scott Poole, David L. Swanson Professor of Communication, University of Illinois Urbana-Champaign This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace. -- Bart van den Hooff, Professor of Organizational Communication & Information Systems, VU University, Amsterdam


Stephens' Negotiating Control is bold in its wide sweep across time and place, from the earliest clunky car phones to today's sleek multifunctional communication and computing devices, and across organizations and occupations representing a very broad spectrum of working environments. Stephens pulls the pieces of an intricate puzzle together, knitting together theory and data to show how practices, policies, people and artifacts are implicated in a complex process of negotiating control in and around mobile communication and computing -- and how such negotiation has wide-ranging implications at the personal, organizational and even societal levels. -- Janet Fulk, Professor of Communication, USC Annenberg School for Communication and Journalism Negotiating Control is a wonderful contribution to a much written-about but under-theorized phenomenon that is reshaping work, organizations, and society. Based on a wealth of qualitative and quantitative research, this book is both academically rigorous and accessible to a broad audience. This will be a seminal book for students of mobile communication specifically and information and communication technologies more generally. -- Marshall Scott Poole, David L. Swanson Professor of Communication, University of Illinois Urbana-Champaign This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace. -- Bart van den Hooff, Professor of Organizational Communication & Information Systems, VU University, Amsterdam


Author Information

Keri K. Stephens is Associate Professor of Communication Studies at The University of Texas at Austin. Her research and teaching interests bring an organizational perspective to understanding how people interact with mobile and communication technologies. She has published over 60 peer-reviewed articles and book chapters, is an Associate Editor for Management Communication Quarterly, and is a recipient of numerous teaching awards including the Academy of Distinguished Teachers.

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