Mystery Shopping Mastery: Revealing Truth in Business
Author:   Steven D Di Pietro
Publisher:   various Australia publishers
ISBN:  

9780648047100


Pages:   146
Publication Date:   03 April 2017
Format:   Paperback
Availability:   Available To Order   Availability explained
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Mystery Shopping Mastery: Revealing Truth in Business


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Author:   Steven D Di Pietro
Publisher:   various Australia publishers
Imprint:   various Australia publishers
Dimensions:   Width: 12.70cm , Height: 0.80cm , Length: 20.30cm
Weight:   0.150kg
ISBN:  

9780648047100


ISBN 10:   0648047105
Pages:   146
Publication Date:   03 April 2017
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Steven Di Pietro is the founder of Service Integrity, a company specialising in measuring customer service and compliance in retail. His company has overseen over 300,000 customer service evaluations using a field force of over 45,000 people. Rather than hypothesising and intellectualising the state of retail, Steven brings his real world knowledge and experience from different industries across multiple countries. He is one of the most sought-out worldwide speakers on mystery shopping and past president of the Mystery Shopping Providers Association, Asia/Pacific.

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