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Full Product Details

Author:   Timothy P. Mottet ,  Sally L. Vogl-Bauer ,  Marian L. Houser
Publisher:   Pearson Education (US)
Imprint:   Pearson
Dimensions:   Width: 15.20cm , Height: 0.50cm , Length: 22.90cm
Weight:   0.018kg
ISBN:  

9780205244065

ISBN 10:   0205244068
Pages:   432
Publication Date:   18 August 2011
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Undefined
Publisher's Status:   Out of Print
Availability:   Out of stock  

Table of Contents

Chapter 1: Interpersonal Communication and Personality Understanding Your Interpersonal Communication Defining Interpersonal Communication Identifying Nature/Nurture Intersections Valuing Interpersonal Communication Characteristics of Interpersonal Communication Interpersonal Communication Creates Meaning on Content and Relational Levels Interpersonal Communication Occurs on an Impersonal-Intimate Continuum Interpersonal Communication is Irreversible and Unrepeatable Personality and Interpersonal Communication Understanding Your Personality Connecting Personality, Communication, and Biology Assessing Your Interpersonal Communication Motives Gender, Culture, Technology and Interpersonal Communication Gender and Interpersonal Communication Culture and Interpersonal Communication Technology and Interpersonal Communication Chapter 2: Understanding Self, Personality, and Communication Rick's Story Understanding the Self Self-Concept Self-Esteem Self-Concept and Self-Esteem Impact Your Communication Enhancing Your Self-Concept and Self-Esteem Understanding Communication Traits Communication Apprehension Socio-Communicative Orientation Managing Your Identity Identity Management Characteristics Identity Management Influences Identity Management Strategies Chapter 3: Understanding Your Perceptions of Others Shuntaro's Story Understanding The Perception Process Defining Perception Identifying Perception Stages Explaining Perceptual Attributions Influences on Your Perception of Others Personality and Self Social Influences Cultural Influences Problems in Perceiving Others Stereotyping and Prejudice Effects Primacy and Recency Effects Perceptual Filters and Biases Enhancing Your Perceptual Accuracy Attribution Errors Perception Checking Chapter 4: Assessing and Developing Verbal Message Skills Maurice's Story Verbal Messages Characteristics of Language Power of Language Personality and Language Technology and Language Gender and Verbal Messages Powerful/Powerless Language Conversational Rituals Adapting Verbal Messages to Sex Differences Culture and Verbal Messages Culture and Verbal Message Styles Adapting Verbal Messages to Cultural Differences Enhancing Your Verbal Effectiveness Assessing and Developing Assertiveness Skills Assessing and Developing Argumentativeness Skills Chapter 5: Understanding, Assessing and Developing Nonverbal Messages William's Story Understanding Nonverbal Messages Characteristics of Nonverbal Messages Types of Nonverbal Messages Functions of Nonverbal Messages Examining Factors Impacting Nonverbal Messages The Impact of Culture The Impact of Sex Differences The Impact of Technology Assessing Personality and Affects on Nonverbal Messages Perceived Nonverbal Immediacy and Personality Touch Avoidance and Personality Deception and Personality Enhancing Nonverbal Message Interpretation Interpreting Pleasure, Arousal, and Dominance Cues Interpreting Nonverbal Violations Chapter 6: Assessing and Developing Listening and Responding Skills Helen's Story Understanding Listening Hearing: A Physiological Process Listening: A Psychological Process Listening and Responding: A Communication Process Technological Impacts on Listening Assessing Personality and Listening Preferences Assessing Listening Styles Enhancing Your Listening Goals Exploring Sex Differences and Listening Identifying Listening Barriers Listening Barriers Associated with Information-Processing Assessing Receiver Apprehension Listening Barriers Associated with Context Issues Improving Listening and Responding Skills Identifying Types of Listening Responses Strategies When Listening and Responding to Others Strategies When Helping Others Listen and Respond to You Chapter 7: Emotions and Communication Dr. Dasari's Story Nature of Emotions Understanding Emotions Types of Social Emotions Functions of Emotions Personality and Communicating Emotions Emotional Expressiveness Affective Orientation Emotional Contagion Developing Emotional Communication Skills Identify Your Emotions Understand Your Emotions Express Your Emotions Factors that Influence Emotional Communication Sex Differences and Emotional Communication Culture and Emotional Communication Emotional Intelligence and Emotional Communication Technology and Emotional Communication Chapter 8: Conflict in Relationships: Awareness to Resolution June's Story Characteristics of Conflict Natural and Inevitable Constructive or Destructive Conflict Types How Messages Influence Conflict Confirming Messages Disconfirming Messages Communication Climate Assessing Your Conflict Orientation Factors That Influence Conflict Interactions Personality and Conflict Need for Power and Conflict Technology and Conflict Assessing Your Conflict Management Sex Differences and Conflict Management Style Cultural Differences and Conflict Management Conflict in Contexts Chapter 9: Understanding Relationships Jenny's Story Why Social Relationships Matter Loneliness and the Need to Belong Cultural Influences Personal Goals and Sex Differences Why Relationships Form Relationships of Choice and Circumstance Theories Related to Relationship Formation Factors Influencing Relationship Formation Assessing Communication When Developing Relationships Coming Together-Coming Apart Stages: One Heck of a Ride Relational Maintenance: Stay the Course Relational Power and Influence: Getting What Your Want and Need Personality Patterns: Your Missing Piece Chapter 10: Self-Disclosure and Intimacy in Relationships Darrell's Story Exploring Self-Disclosure Assessing Your Self-Disclosure Skills Social Penetration Theory: Time to Slice Some Onions Relational Dialectics Theory: A Tug of War Factors Associated with Self-Disclosure Enhancing Your Self-Disclosure Guidelines for Self-Disclosure Improving Self-Disclosure and Intimacy in Your Relationships The Nature of Intimacy in Relationships Factors Associated with Communicating Intimacy Love Styles, Personality and Communicating Intimacy Prior Relational Histories Influences on Interpersonal Intimacy Sex Differences and Communicating Intimacy Cultural Influences on Intimacy Technological Influences on Intimacy Challenges, Problems and Dysfunctional Communication Chapter 11: Family and Friend Relationships Emily's Story Understanding Communication in Family Relationships Defining Families Personality, Sex Differences and Family Members' Perspectives Family Roles, Norms, and Expecations Factors Influencing Family Communication Assessing Communication in Family Relationships Understanding Communication in Friend Friendships Unique Features of Friendships Personality, Sex Differences and Friendships Lifespan Considerations Technology Influences Assess Communication in Friend Relationships Chapter 12: Personal and Professional Relationships Jacque's Story Understanding Communication in Workplace Relationships Elements of Workplace Communication Personality, Sex Differences, and Workplace Communication Cultural Factors Influencing Workplace Communication Assessing Communication in Workplace Relationships Using Effective Communication Skills to Enhance Relationships Enhancing Family Relationships Enhancing Friend Relationships Enhancing Workplace Relationships

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