Overview

Empathy, diversity, inclusion, and soft skills are key building blocks of an innovative workforce challenged to respond to the ever-growing needs of the COVID-19 era. Organizations that value diversity and inclusion are looking for ways to manage the shift of workers and skills from traditional manufacturing to the 21st-century vision by incorporating new technology and tools. In this new model, a diverse workforce is necessary, as creativity and innovation grow from the skills that differentiate humans. Further research into the next steps for using diversity and inclusion in an efficient manner, discovering and training new skill sets, and building sustainability into the creative process is needed to fully embrace this new era of inclusion. Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace highlights best practices of successful companies in the ""new normal"" conditions caused by the pandemic and provides innovative research on diversity and inclusion to help organizations navigate the changing competitive global environment. Covering a range of topics such as remote work, unconscious bias, and information literacy, it is ideal for professors, researchers, academicians, practitioners, human resource professionals, industry professionals, and students.

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9781799888284

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Rilla Hynes , DM, combines her business background with academic experience. Dr. Hynes holds degrees from the University of Wisconsin, Norwich University, and the University of Phoenix. As an entrepreneur, she leveraged her small business background to create a family business before returning to the academic world. She has been adjunct faculty at Northwood University, McKendree University, and the University of Phoenix, as well as serving as Humanities Chair at the University of Phoenix. She is published with Palgrave, IGI Global, and The International Journal of Educational Projects (IJEP). Carlos Tasso Aquino is an accomplished senior executive and professor, combining a PhD and two Post-Docs with over 20 years of experience in leading companies and higher education organizations. His experience and network in the Business arena transcend boundaries and include expertise in teaching, consulting and development. Along his career, Carlos has been developing partnerships in the US, Canada, Latin America, and Europe. He is well-traveled and multilingual, being fluent in Portuguese, English and Spanish. Carlos has more than 10 years of experience in Diversity and Inclusion and currently serves as the Interim Chief Diversity Officer at Gettysburg College, PA, USA. Dr. Aquino was the speaker and moderator in more than 30 events in the US and abroad, and published many articles and 3 books in D&I: Diversity and Inclusion in the Global Workplace (2017), Effective and Creative Leadership in Diverse Workforces (2019), and Diversity and Inclusion in Latin American and Caribbean Workplaces (2020). Carlos is currently the co-editor in a new book for IGI Global Publisher (Multidisciplinary Approach to Diversity and Inclusion in the COVID-19 Era Workplace). He also previously authored a book on Andragogy and Adult Education, published by Pearson Brazil in 2008.

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