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OverviewFull Product DetailsAuthor: Lynda Rose PoloianPublisher: Bloomsbury Publishing PLC Imprint: Fairchild Books Dimensions: Width: 18.70cm , Height: 2.30cm , Length: 23.50cm Weight: 0.782kg ISBN: 9781563676307ISBN 10: 1563676303 Pages: 448 Publication Date: 01 December 2009 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsContents: The Road to Multichannel Retailing Evolution and Impact of Multichannel Retailing Components of Multichannel Retailing Multichannel Customer Behavior Strategic Imperatives The Strategic Planning Process Implementing Multichannel Strategies Cross-Channel Collaboration Technology Solutions Designing Effective Online Stores Multichannel Customer Service Synchronizing the Supply Chain Business Intelligence and the Future of Multichannel RetailingReviewsAuthor InformationLynda Gamans Poloian is Professor Emerita at Southern New Hampshire University. Tab Content 6Author Website:Countries AvailableAll regions |