Overview

This book reflects the implications of a social performance management agenda for the perspective of twelve partners from Asia, Africa, Latin America and Europe, who participated in a three-year microfinance action-research programme known as Imp-Act. It features contributions from MFI staff who worked with Imp-Act directly, as well as from members of Imp-Act's academic team, who worked closely with the partners. The book reflects each MFI's unique, contextualized approach to measuring and monitoring the social impacts of microfinance, emphasizing the role played by this work in improving delivery of services; increasing client satisfaction and reducing drop-outs from microfinance programmes; and increasing impacts on poverty.Running through the book are three interlinked stories: the story of Imp-Act, an action-research partnership responding to particular concerns within the microfinance industry; the story of organizational systems and learning around social impacts, and the resulting changes to service provision and working practices; and the story of changes in clients' lives.The book communicates that Imp-Act is not only about proving impact or improving services, but is also about MFIs rediscovering their mission goals and instilling a sense of purpose in their staff and clients.

Full Product Details

Author:   Alyson Brody ,  Martin Greeley ,  Katie Wright-Revolledo
Publisher:   Practical Action Publishing
Imprint:   Practical Action Publishing
Dimensions:   Width: 23.40cm , Height: 1.50cm , Length: 15.60cm
Weight:   0.384kg
ISBN:  

9781853396151

ISBN 10:   185339615
Pages:   208
Publication Date:   15 December 2005
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Prelims (Contents, Acknowledgements, List of figures, List of tables, List of abbreviations and acronyms, Contributors) 1. From service providers to learning organizations: microfinance practitioners' experiences of social performance management Alyson Brody, James Copestake, Martin Greeley 2. Delivering inclusive microfinance with a poverty focus: the experience of the Bangladesh Rural Advancement Committee (BRAC) Imran Matin 3. Institutionalizing a social performance management system at Lift Above Poverty Organization (LAPO), Nigeria Stanley Aifuwa Garuba 4. Cost-effective impact management: the case of the Small Enterprise Foundation (SEF), South Africa Ted Baumann 5. Methodological and organizational lessons from impact assessment studies: the case of SHARE, India Marie Jo A. Cortijo, Naila Kabeer 6. The challenge of sustainability in India's poorest state: the case of the Centre for Youth and Social Development (CYSD) Anup Dash, Naila Kabeer 7. Institutionalizing internal learning systems: experiences from Professional Assistance for Development Action (PRADAN), India D. Narendranath 8. Measuring and managing change in Bosnia-Herzegovina: Prizma's steps to deepen outreach and improve impact Sean Kline 9. Achieving the double bottom line: a case study of Sinapi Aba Trust's (SAT) client impact monitoring system, Ghana Lydia Opoku 10. Institutionalizing feedback from clients using credit association meetings: the experience of FOCCAS, Uganda Regina Nakayenga, Susan Johnson 11. Microfinance networks and the evaluation of social performance: the case of FINRURAL, Bolivia Irina Aliaga, Reynaldo Marconi, Paul Mosley 12. The potential of regional networks to stimulate innovation in microfinance: lessons from the Microfinance Centre (MFC) in Eastern Europe Katarzyna Pawlak 13. Client assessment lessons learned from the Small Enterprise Education and Promotion (SEEP) Network, USA Gary Woller Back matter (Notes, References, Index)

Reviews

Reviewed with Money with a Mission, Volume 1 [T]hese volumes offer MFIs [microfinance institutions] a practical means to thread their way between dependence on donors and their mission to serve the very poor...Summing Up: Recommended. --M. Larudee, DePaul University Choice

"Reviewed with Money with a Mission, Volume 1 ""[T]hese volumes offer MFIs [microfinance institutions] a practical means to thread their way between dependence on donors and their mission to serve the very poor...Summing Up: Recommended.""-- (05/01/2007)"

Reviewed with Money with a Mission, Volume 1 [T]hese volumes offer MFIs [microfinance institutions] a practical means to thread their way between dependence on donors and their mission to serve the very poor...Summing Up: Recommended.

Reviewed with Money with a Mission, Volume 1 [T]hese volumes offer MFIs [microfinance institutions] a practical means to thread their way between dependence on donors and their mission to serve the very poor...Summing Up: Recommended. -- (05/01/2007)

Author Information

Alyson Brody was Programme and Communications Coordinator for Imp-Act at IDS and has published in anthropology|Martin Greeley is a fellow at the Institute of Development Studies, University of Sussex, UK. His research and publication are concentrated particularly on poverty assessment, rural development and development finance in South Asia and East Africa. Katie Wright-Revolledo is Senior Researcher at INTRAC. She has extensive fieldwork experience in microfinance in Latin America and has published a significant amount on microfinance.

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