Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management
Author:   Jörg Becker ,  Lars Algermissen ,  Thorsten Falk
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   2012 ed.
ISBN:  

9783642441370


Pages:   336
Publication Date:   01 March 2014
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management


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Overview

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Full Product Details

Author:   Jörg Becker ,  Lars Algermissen ,  Thorsten Falk
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2012 ed.
Dimensions:   Width: 15.50cm , Height: 1.90cm , Length: 23.50cm
Weight:   0.551kg
ISBN:  

9783642441370


ISBN 10:   3642441378
Pages:   336
Publication Date:   01 March 2014
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.

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