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Author:   Harry Bouwman ,  Henny de Vos ,  Timber Haaker
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2008 ed.
Dimensions:   Width: 15.50cm , Height: 2.00cm , Length: 23.50cm
Weight:   1.450kg
ISBN:  

9783540792376

ISBN 10:   3540792376
Pages:   327
Publication Date:   12 June 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Theory.- Service Innovation and Business Models.- Conceptualizing the STOF Model.- STOF Model: Critical Design Issues and Critical Success Factors.- The Mobile Context Explored.- The STOF Method.- What’s Next? Some Thoughts and a Research Agenda.- Applications.- A Practitioner View on Generic Design Issues and Success Factors.- The Dynamic STOF Model in Practice.- A We-Centric Service: The PolicePointer.- Balancing Customer and Network Value of Mobile Payment Services.- Robustness of IPTV Business Models.- Mobile Service Bundles.- Designing Mobile Remittance Services in Developing Countries.- Assessing the Business Potential for New Mobile Services from Mock-Up Evaluation.- A Standalone Digital Music Vending Service.- From Prototype to Exploitation: Mobile Services for Patients with Chronic Lower Back Pain.- From Prototype to Exploitation: Organizational Arrangements for a Personalized Dementia Directory.

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