Mobile Banking and Access to Public Services in Bangladesh: Influencing Issues and Factors
Author:   M. Kabir Hassan (University of New Orleans) ,  Jannatul Ferdous (Comilla University, Bangladesh) ,  Hasanul Banna (Manchester Metropolitan University)
Publisher:   Cambridge University Press
ISBN:  

9781009447096


Pages:   90
Publication Date:   21 March 2024
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Mobile Banking and Access to Public Services in Bangladesh: Influencing Issues and Factors


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Overview

This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

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Author:   M. Kabir Hassan (University of New Orleans) ,  Jannatul Ferdous (Comilla University, Bangladesh) ,  Hasanul Banna (Manchester Metropolitan University)
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
ISBN:  

9781009447096


ISBN 10:   1009447092
Pages:   90
Publication Date:   21 March 2024
Audience:   College/higher education ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

1. Introduction; 2. Theoretical framework and literature review; 3. Present scenario of mobile banking in Bangladesh; 4. Mobile banking in access to public services and key influencing factors; 5. Summary, recommendations, and concluding facts; Abbreviations; References.

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