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9781605663661

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Milena M. Head is the Associate Dean and an Associate Professor of Information Systems at the DeGroote School of Business, McMaster University. She received her BMath from the University of Waterloo and her MBA & Ph.D. from McMaster University. Specializing in electronic business (eBusiness) and Human Computer Interaction (HCI), Dr. Head has published over 60 papers in peer-reviewed academic journals, books and conferences. Her research interests include trust, privacy and adoption in electronic commerce, interface design, mobile commerce, identity theft, cross-cultural issues in electronic commerce and human computer interaction, e-retailing, and web navigation. She has published in journals such as Information & Management, International Journal of Human-Computer Studies, Interacting with Computers, International Journal of Electronic Commerce, Group Decision and Negotiation, among others. For further information, please browse Dr. Head�s website at http://www.business.mcmaster.ca/IS/head/. Eldon Y. Li is the University Chair Professor of the Department of Management Information Systems at the National Chengchi University, Taiwan and an Emeritus Professor of California Polytechnic State University (Cal Poly), San Luis Obispo, California, U.S.A. He is also the Director of NCCU Innovation and Incubation Center and Center for Service Innovation. He was a Professor and the Dean of the College of Informatics, and the Director of the Graduate Institute of Social Informatics at the Yuan Ze University, Taiwan; a member of the Research Grant Review Board for the National Science Council of R.O.C. (2004-2005); a member of University Evaluation Committee for the Ministry of Education in Taiwan (2005); a senior professor of Management Area (1982/1-2007/3) and the Coordinator of MIS Program (1986-1989; 2001-2003) at the Orfalea College of Business, Cal Poly; the Professor and Founding Director of the Graduate Institute of Information Management at the National Chung Cheng University in Chia-Yi, Taiwan (1994-1996); a visiting scholar of The Chinese University of Hong Kong (1999-2000). He holds a bachelor degree in international trade from National Chengchi University in Taiwan and M.S. and Ph.D. degrees in information systems and quantitative sciences from Texas Tech University. Dr. Li has published in journals such as Communications of the ACM, Computers & Education, Information & Management, Information Resources Management Journal, Journal of Computer Information Systems, Journal of Management Information Systems, among others. He is the editor-in-chief of International Journal of Electronic Business and International Journal of Information and Computer Security. His research areas include human factors in information technology (IT), strategic IT planning, electronic business management, service science, software engineering, total quality management, IT management, business integration, and e-entrepreneurship.

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