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Management is taught as a discipline, which can be applied in any organization, including those in which the employees are highly skilled and highly trained. In this context the 'in-experienced' manager's tendency is to conceal his ignorance or to assume she has all the answers. This ethnography illustrates this all too frequent behavior but also shows how this difficult situation can be managed with ethics and aplomb. While the context of this study is a Kibbutz in Israel, the situation applies around the world in many different types of organization, from universities, to Information Technology, to health care and professional service firms like lawyers and accountants. This book is a must read for any Human Resources Manager filling such a position or any Manager taking up such a role and perhaps even more importantly, for any Professional managed by someone without your professional expertise. -Roxanne Zolin, Queensland University of Technology, Australia

Management is taught as a discipline, which can be applied in any organization, including those in which the employees are highly skilled and highly trained. In this context the `in-experienced' manager's tendency is to conceal his ignorance or to assume she has all the answers. This ethnography illustrates this all too frequent behavior but also shows how this difficult situation can be managed with ethics and aplomb. While the context of this study is a Kibbutz in Israel, the situation applies around the world in many different types of organization, from universities, to Information Technology, to health care and professional service firms like lawyers and accountants. This book is a must read for any Human Resources Manager filling such a position or any Manager taking up such a role and perhaps even more importantly, for any Professional managed by someone without your professional expertise. -Roxanne Zolin, Queensland University of Technology, Australia

Author Information

Reuven Shapira is a Senior Lecturer of Social Anthropology and Sociology in The Western Galilee Academic College in Acre, Israel.

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