Overview

Higher Education Institutions (HEIs) are under immense pressure to become more efficient, reduce fees, and lower student debt, all while maintaining an expected high standard of academic excellence. This pressure creates the sense that HEIs must evolve to become more ‘business-like’ but fails to consider the unique expertise of their faculty and their role in shared governance. In combination with the high turnover rates of senior administrators this creates a culture which conflicts with and resists the adoption of these business-like practices. However, a business approach that integrates transparency and stakeholder engagement means that the two approaches are not necessarily wholly incompatible. Graham Glynn explores such an environment, using concept map-based institutional modelling to empower transparent, knowledge-informed, and strategic management to improve stakeholder engagement and shared governance in the educational sphere. Combining theoretical analysis with practical implementation guides and management tools, uniquely accompanied by the Sentient Knowledge Map (SKM), a templated model of an HEI which offers an overarching view to enable readers to appraise the complex, intertwined operations of an institution in one place. In addition, the access to the companion e-learning community at HelloCommunity.net provides a platform where administrators can go further and share best practises, find mentors, and explore global professional development opportunities. More than just a book, Metrics, Mapping, and Modelling for Masterful Management in Higher Education is a collaborative initiative to enrich management and communication within HEIs across the globe, reduce reduplication, and create an environment for shared knowledge and resources to benefit institutions everywhere.

Full Product Details

Author:   Graham Glynn (Radford University, USA)
Publisher:   Emerald Publishing Limited
Imprint:   Emerald Publishing Limited
Weight:   0.742kg
ISBN:  

9781836622116

ISBN 10:   1836622112
Pages:   480
Publication Date:   22 April 2025
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Part One: The Big Picture Chapter 1. Introduction, vision, goals, and benefits Chapter 2. Learn the science behind the Sentient Initiative’s innovative approach to management Part Two: Support Broad Stakeholder Comprehension for Better Performance and Management Chapter 3. Provide a one-stop shopping location for all information and data about the institution Chapter 4. Make it easy to find information and resources, and to get help from the right person or office Chapter 5. Empower all stakeholders with an understanding of the nature, and with the ability to conceptualize and understand the complex, intertwined operations of the institution Part Three: Empower Existing and Enable New Management Strategies Chapter 6. Apply integrative thinking and backward design to create a functionally unified institution that operates more cohesively Chapter 7. Make knowledge-informed, and justifiable decisions and resource allocations Chapter 8. Use transparency and active information sharing to generate trust and confidence in the institution’s leadership Part Four: Optimize Operational Effectiveness and Efficiency Chapter 9. Explore options while modelling the organization’s group structure Chapter 10. Create a curriculum that is optimized for maximal student learning Chapter 11. Plan and clearly communicate information about courses, and their sections Chapter 12. Manage curricular offerings and their evolution Chapter 13. Manage space allocation and leverage facilities to support teaching Chapter 14. Optimize enrollment Chapter 15. Save time and increase compliance by streamlining, clarifying, and improving institutional processes Chapter 16. Multifunctional tools provided by the SKM Part Five: Deliver Power to the People Chapter 17. Understand organizational unit capabilities and use this to inform employee hiring and assignment Chapter 18. Improve student success - Increase graduation rates and decrease time to graduation Chapter 19. Accurately assess status and current conditions Chapter 20. Evaluate and assess student learning Chapter 21. Provide a view from the balcony - Easily appraise the performance of the institution’s interdependent elements and know where intervention is needed Part Six: Deliberately Drive Institutional Evolution Chapter 22. Create an inclusive and robust planning process that prepares the institution for change Chapter 23. Gather input, analyze, and develop a strategic plan focused on beneficial change Chapter 24. Use the strategic plan to efficiently drive institutional evolution Part Seven: Catalyze Innovation and Reduce Duplication of Effort by Engaging and Sharing with the World-Wide Higher Education Community Chapter 25. Empower innovation and efficiency through community sharing Chapter 26. Network and leverage mutual support - The HELLO Community Part Eight: Deploy, Update, and Contribute to the Sentient Initiative Chapter 27. Manage SKM deployment. Chapter 28. Support resources to help with SKM implementation Chapter 29. Keep up with or contribute to the SKM’s ongoing development Chapter 30. Additional applications of the SKM Part Nine: Appendices

Reviews

Metrics, Mapping, and Modelling for Masterful Management in Higher Education offers a comprehensive exploration of strategies and tools essential for effective management in the complex landscape of higher education. Authored by Dr. Graham Glynn, a leading expert in the field, the book provides a forward-thinking perspective, encouraging readers to think critically in order to adapt their management strategies to meet evolving demands. The book delves into the intricacies of utilizing the Sentient approach to measure performance, mapping techniques to visualize institutional dynamics, and sophisticated modeling approaches to inform decision-making processes. This seminal work equips administrators, and educators with the necessary framework to navigate the ever-evolving landscape of higher education management with confidence and proficiency. This is a brilliant piece of scholarship that will make a significant impact in higher ed. -- Mirta M. Martin, Ph.D. President, Ferrum College, Virginia

Author Information

Graham Glynn is a neuroscientist and former Vice-President for Academic Affairs at Radford University, USA. With his background in peer development, Glynn created the Higher Education Leadership Learning Online (HELLO) community as a place where institutional leaders can network, share experience, resources, and good practices.

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