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OverviewThere are several methods or tools or techniques to measure, control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practicing librarians acquainted with the various methods of measuring the quality of libraries. Full Product DetailsAuthor: M Bavakutty , Abdul K C MajeedPublisher: Ess Ess Publication Imprint: Ess Ess Publication Weight: 0.538kg ISBN: 9788170004394ISBN 10: 817000439 Pages: 308 Publication Date: 09 August 2005 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: Out of stock The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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