Overview

Presenting a series of empirical studies by scholars working with approaches from ethnomethodology and conversation analysis, Medical and Healthcare Interactions studies real-life work and training encounters among medical and healthcare professionals and trainees or between professionals and patients. Using video analysis and detailed description, it considers the methods and procedures through which professionals, trainees, and patients produce actions and interpret those of others, exploring questions of member competence and socialization within situated courses of interaction. The book offers fruitful contributions for training and education in the field of healthcare and will appeal to scholars in the human and social sciences with interests in interaction, ethnomethodology, and conversation analysis.

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9781032320052

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Sara Keel is a Senior Teaching and Research Assistant at the Institute of Education of the University of Zurich, Switzerland. Working within an ethnomethodological and conversation analytic perspective, she investigates members’ understanding and embodied organization of ordinary, institutional, and professional practices. Her research projects focus on distinct settings, such as everyday family life, migrants' press conferences, interprofessional hospital meetings, and more recently physiotherapy consultations to address socialization, membership categorization, patient participation, or the use of digital tools in healthcare as a members’ phenomenon. She has published in various international journals, her doctoral research, Socialization: Parent-Child Interaction in Everyday Life, has been published by Routledge (2016), and she has co-edited a collection on institutional interactions and special issues, most recently on touch and closeness in naturally organized activities.

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