Overview

The retail trade has undergone tremendous changes over the course of the 20th century in the United States, and media narratives have reflected these changes. Media Representations of Retail Work in America explores representations of retail workers in popular media. Offering close readings of various texts including films, television shows, advertisements, and internet memes, Brittany Clark traces the development of the trade as a career opportunity that required a distinct set of skills in the early twentieth century until today, when the job has been deskilled and retail workers struggle with low pay and lack of benefits.

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9781666906387

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Media Representations of Retail Work in America provides a vital and sympathetic analysis of one of the largest classes of workers whose identity and image in popular culture has not yet received its due. Brittany R. Clark deftly applies the concept of othering to class tourists -writers who became workers but remain apart from their peers on the job-and also provides a sharp analysis of the corporate deskilling of these workers to enhance profits. Readers who have worked in retail will recognize the writer as an astute fellow traveler while the rest of us with her help will penetrate perhaps for the first time the thin working-class line between us and retail workers. -- Tom Zaniello, Northern Kentucky University and author of The Cinema of the Precariat: The Exploited, Underemployed, and Temp Workers of the World

Media Representations of Retail Work in America provides a vital and sympathetic analysis of one of the largest classes of workers whose identity and image in popular culture has not yet received its due. Brittany R. Clark deftly applies the concept of “othering” to “class tourists”—writers who became workers but remain apart from their peers on the job—and also provides a sharp analysis of the corporate “deskilling” of these workers to enhance profits. Readers who have worked in retail will recognize the writer as an astute fellow traveler while the rest of us with her help will penetrate perhaps for the first time the thin working-class line between us and retail workers. -- Tom Zaniello, Northern Kentucky University and author of The Cinema of the Precariat: The Exploited, Underemployed, and Temp Workers of the World

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Brittany R. Clark is lecturer at Clemson University.

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