Overview
Most organizations know their headcount, budgets, and strategy-but not their work. They can't see how workload develops and moves, where capability breaks, how culture interferes, or how much productive capacity their systems quietly waste. And HR-expected to solve everything from burnout to performance to workforce planning-is left to do the impossible without the one thing it needs most: clear visibility into the work itself. Measuring Work and Productive Capacity changes the discipline of people management. It reveals a complete, evidence-based operating system for understanding workload, utilization, human energy, capability, culture, and capacity-integrated into a practical framework HR and enterprise leaders can use to diagnose problems, design solutions, and strengthen organizational performance. This book gives HR and OD professionals a level of analytical power traditionally reserved for operations, strategy, and finance. It exposes why organizations burn out, why hiring can struggle, why culture programmes misfire, and why ""more headcount"" may be the wrong answer. Provocative, practical, and grounded in real-work dynamics, this book introduces a new science of organizational performance. If you want to build an organization that can actually deliver, adapt, and thrive under real-world conditions, start by measuring the work.
Full Product Details
Author: Patrick Duffy
Publisher: Vita Viri Publishing
Imprint: Vita Viri Publishing
ISBN: 9781919268644
ISBN 10: 1919268642
Publication Date: 16 February 2026
Audience:
General/trade
,
General
Format: Paperback
Publisher's Status: Active
Availability: In Print
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.
Author Information
Dr. Patrick Duffy is an organization scientist, advisor, and author specializing in organization capability, enterprise governance, and workforce performance. He is the originator of a systematic framework for measuring, designing, and governing organization capability as a foundation for enterprise effectiveness, productivity, and institutional performance. With more than 30 years of experience across government, business, and the nonprofit sector, he has worked with and advised senior leaders on strategy execution, organizational design, workforce capability, structural reform, and performance improvement. His work focuses on diagnosing capability constraints within organizational systems and translating organizational science into practical operating models that improve measurable performance. Dr. Duffy holds a doctorate and MPhil in organization science, an MBA from Cardiff University, an MSc from Bangor University, a postgraduate diploma from the London School of Economics, and an MA from the University of Leicester. His academic research includes a peer-reviewed publication in the Journal of Business and Public Administration (2025), where he proposed an empirical methodology for evaluating organization capability and its relationship to organizational effectiveness and productivity. He is the author of a body of work on organization capability, workforce performance, and enterprise management, including Organization Capability: Define, Measure, Govern; Measuring Work and Productive Capacity; The HR Paradox; Culture System; and Competency Development: Curse or Cure?. His books establish organization capability as a measurable executive responsibility and provide evidence-based frameworks used by leaders to design effective organizations, strengthen workforce capability, and improve enterprise execution.
