Measuring Quality: Performance Measurement in Libraries. 2nd revised edition
Author:   Roswitha Poll ,  Peter te Boekhorst
Publisher:   De Gruyter
Edition:   2nd rev. ed.
Volume:   127
ISBN:  

9783598220333


Pages:   269
Publication Date:   14 August 2007
Recommended Age:   College Graduate Student
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Measuring Quality: Performance Measurement in Libraries. 2nd revised edition


Overview

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

Full Product Details

Author:   Roswitha Poll ,  Peter te Boekhorst
Publisher:   De Gruyter
Imprint:   De Gruyter Saur
Edition:   2nd rev. ed.
Volume:   127
Dimensions:   Width: 14.80cm , Height: 2.10cm , Length: 21.00cm
Weight:   0.495kg
ISBN:  

9783598220333


ISBN 10:   3598220332
Pages:   269
Publication Date:   14 August 2007
Recommended Age:   College Graduate Student
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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