Measurement Made Accessible: A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods
Author:   D . Lynn Kelley
Publisher:   SAGE Publications Inc
ISBN:  

9780761910244


Pages:   224
Publication Date:   09 September 1999
Format:   Paperback
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Measurement Made Accessible: A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods


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Overview

This is a practical and timely guide to general measurement principles which aids managers with the increasingly important assessment of quality and customer satisfaction.'

Full Product Details

Author:   D . Lynn Kelley
Publisher:   SAGE Publications Inc
Imprint:   SAGE Publications Inc
Dimensions:   Width: 15.20cm , Height: 1.20cm , Length: 22.80cm
Weight:   0.310kg
ISBN:  

9780761910244


ISBN 10:   0761910247
Pages:   224
Publication Date:   09 September 1999
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Table of Contents

Introduction Qualitative Research Quantitative Research Sampling Data Gathering Measuring Instruments and Developing Questionnaires Testing, Table of Specifications and Item Analysis Reliability, Validity and Bias Research Design Measurement for Quality Computer Analysis and the Final Document

Reviews

"""This book covers the most important topics involved in statistical research. It is informative, and topics are presented in a way that is easy to understand.""  -- J.L. Madrigal"


This book covers the most important topics involved in statistical research. It is informative, and topics are presented in a way that is easy to understand. -- J.L. Madrigal


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