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OverviewThis book thoroughly prepares readers for Microsoft's new certification exam, MCITP Microsoft Desktop Support Consumer. It teaches consumer support technicians what they need to know to set up, maintain, and troubleshoot desktop applications on Windows Vista, including managing and troubleshooting OS components; working with hardware devices and drivers; and installing, configuring, and troubleshooting apps. It delivers full coverage of all exam objectives, and reinforces with hands on exercises and comprehensive review questions. The companion CD features leading edge exam prep software with a test engine, practice questions, and electronic flashcards. Full Product DetailsAuthor: Eric Johnson , Eric BeehlerPublisher: John Wiley & Sons Imprint: John Wiley & Sons ISBN: 9786611135171ISBN 10: 6611135170 Pages: 556 Publication Date: 01 January 2008 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Out of stock ![]() The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |