Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence
Author:   Ethan Becker ,  Jon Wortmann
Publisher:   McGraw-Hill Education
Edition:   2nd edition
ISBN:  

9781260474121


Pages:   256
Publication Date:   15 March 2021
Format:   Hardback
Availability:   Available To Order   Availability explained
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Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence


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Full Product Details

Author:   Ethan Becker ,  Jon Wortmann
Publisher:   McGraw-Hill Education
Imprint:   McGraw-Hill Education
Edition:   2nd edition
Weight:   0.470kg
ISBN:  

9781260474121


ISBN 10:   1260474127
Pages:   256
Publication Date:   15 March 2021
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

Introduction Section 1. the Techniques Chapter 1. Match Your Listener’s Tendency Chapter 2. Manage Your Ethos Chapter 3. Speak to Motivate Chapter 4. Frame Chapter 5. Validate Chapter 6. Add Color Section 2. the Moments That Need Your Leadership Chapter 7. Defensiveness Chapter 8. Meetings Chapter 9. Delegation Chapter 10. Feedback Chapter 11. Presentations Chapter 12. Hiring Interviews Section 3. a Culture of Communication Chapter 13. Virtual Communication Chapter 14. Communication as a Hard Skill Index

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Author Information

Ethan F. Becker is president and senior coach/ trainer for Speech Improvement Company, Inc., the oldest communication coaching and training firm in America. He specializes in motivating teams, strengthening executive communication, controlling fear of speaking, and developing effectiveness in public presentations. He has worked with Harvard University, IBM, Boston Scientific, the New York Giants, the F.B.I., and clients in Malaysia, Japan, Australia, and Singapore. Visit his Web site at www.speechimprovement.com. Jon Wortmann is an advisor and speaker on leadership, communication, and building trusted relationships. Trained at Harvard University, he has consulted with educational, nonprofit, startup, and Fortune 100 organizations. He is the principal at Muse Arts, LLC, a think tank and consultancy for leaders. Visit his Web site at www.whyilead.org.

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